Manager, Operational & Cyber Policy - Division of Supervision & Regulation

Minimum Education

Bachelor's degree or equivalent experience

Minimum Experience

9

Summary

Manages the daily operations of one or more supervisory programs and sections. Provides leadership in the development of the section and staff. Schedules workload, establishes priorities, assigns projects, sets quality standards, and monitors progress. Leads, motivates, and coaches staff. Fosters teamwork. Ensures that current section programs meet the Board's and division's business goals and recommends new programs. Identifies the needs and risks of the division and/or Board as they relate to the section(s). Directs research and analysis of significant issues relevant to the section(s). Serves as a member of the division's management team. Coordinates, reviews, and recommends to senior management operational changes and personnel actions. Responsible for communicating section policies and procedures, and seeks advice from senior management when developing new policies and procedures. Embodies a strong customer service philosophy.

Duties and Responsibilities

• Manages Operations: Manages the daily operations of one or more programs and sections. Provides overall direction for thinking strategically, work methods and procedures, policy development, accountability, and management controls. Embodies a strong customer service philosophy and ensures this focus is delivered by section(s) to clients in support of their objectives.
• Manages and Develops Section Staff: Provides leadership in the development of the section and staff. Schedules workload, establishes priorities, assigns projects, sets quality standards, and monitors progress. Sets short- and long-range goals and objectives, and ensures the effective and efficient use of resources to meet those goals and quality standards. Evaluates performance of subordinate supervisors, if applicable, and serves as the reviewing manager on staff performance evaluations. Coordinates, reviews, and recommends to senior management operational changes and personnel actions (hiring, salary administration, position reallocation).
• Leads, Motivates, and Coaches: Leads, motivates, and coaches staff. Assigns staff progressively challenging projects, and communicates to staff how projects fit into the big picture. Demonstrates sensitivity to individuals, team, and organizational relationships. Fosters teamwork.
• Develops, Implements, and Evaluates Programs: Ensures that current section programs meet the Board’s and division’s business goals. Establishes appropriate metrics for measuring outcomes against business goals. Recommends new programs and modifications in program scope and design based on a comprehensive evaluation of options to ensure that plans incorporate sound cost-containment principles, ensure Board/regulatory compliance, and are reflective of current and future organizational needs and goals. Communicates program changes effectively. Coordinates current and new programs with other division programs as much as possible; strives for increased division integration.
• Identifies and Manages Needs and Risks: In conjunction with senior management, identifies the needs and risks of the division and/or Board as they relate to the section(s). Sets goals and objectives and identifies projects and activities that meet these needs or mitigate these risks. Directs research and analysis of significant issues relevant to the section(s).
• Strategic Planning: Serves as a member of the division’s management team, helping to identify future goals and objectives for the section, branch, and division. Actively participates in the division’s strategic planning process. Works closely with senior management and other colleagues to develop strategic direction and vision for the future initiatives of the division and/or Board, and then champions those initiatives. Leads or participates in multi-disciplined tasks forces and work groups formed to address needs and issues relevant to the section(s).
• Develops and Communicates Policies: Responsible for communicating section policies and procedures, and seeks advice from senior management when developing new policies and procedures. Has technical authority on problems or issues that may require policy changes or procedural exceptions.
• Expert in Field: Provides expertise in planning and policy interpretation. Maintains current knowledge of, and anticipates significant developments in the field to ensure that the Board’s programs are comparable/competitive, cost-effective, and compliant.
• Represents Board/division: Represents the Board and/or division at conferences and meetings with other Government agencies, private sector organizations, and the Federal Reserve Banks on section matters. If appropriate, provides consulting services to Federal Reserve Banks and System-wide and inter-agency task forces and committees on an ad-hoc basis.
• Manages Budget, Reviews Contractor Work: Formulates and manages the section’s operating and capital budgets. Provides justification for each program’s activities, staffing levels, and operational enhancements. Reviews budget tracking information to ensure attainment of program goals and objectives. Coordinates work with outside contractors. Writes, or otherwise delegates, and reviews specifications for major contractual job requirements. Monitors and reviews contractual work, and certifies satisfactory job accomplishment.
• Work with other sections and individuals across the Division, the Board, or the System -- or in certain instances on an interagency or international basis -- as necessary to coordinate activities, develop/implement policies or procedures, and other collaborative efforts.

About the Role

Manages the Operational and Cyber Policy section to develop and implement policies relating to financial institution supervision and regulation, consistent with statutory requirements and Board priorities and in collaboration with key internal and external stakeholders. Examples of the team's work include supporting the Vice Chair for Supervision and S&R Leadership; maintaining, modifying, and streamlining cybersecurity and operational resilience-related policies in consultation with direct senior management; interagency and international coordination; updates to examiner ratings frameworks and training materials; and other analysis and resource development to policy making and to support institutions and examiners.

• Directs and oversees staff analysis for the Operational and Cyber Policy section, ensuring quality, timeliness, and alignment with senior management direction, S&R priorities and Board objectives.

• Conducts and oversees in-depth analysis of cybersecurity and other operational risks using supervisory data and other data sources. Develops policy options and recommendations for S&R leadership.

• Coordinates with stakeholders across S&R, other Board divisions, and interagency partners on cybersecurity and operational risk issues. Advances S&R's policy priorities through collaborative efforts with other divisions and agencies.

• Functions as a lead Board representative to the Federal Financial Institution Examination Council (FFIEC) Information Technology Subcommittee and the Cybersecurity and Critical Infrastructure Subcommittee to develop policies with interagency partners. This includes upcoming updates to examiner ratings frameworks and a comprehensive revision of the IT Handbook.

• Leads preparation of research, analysis, briefings, talking points, and additional support materials for S&R leadership as requested.

• Reports regularly on status of activities to S&R and Board leadership, as appropriate, including recommendations to streamline work efforts, address challenges, and pursue additional areas of analysis.

• Coaches and mentors staff to contribute to their development.

 

The ideal candidate will have:

• Previous formal leadership experience managing people, significant projects or programs, or providing feedback through informal reporting lines.

• A proven track record mentoring and teaching other staff to develop their analytical and communications skills.

• Understanding of operational risks in the financial services sector, including cybersecurity and emerging technology risks.

• Proven ability to translate technical topics into clear policy recommendations, both verbally and in written form.

• Experience with policy development in the context of supervisory or regulatory frameworks in collaboration with interagency or cross-divisional teams.

• Strong analytical, critical thinking, and writing skills to support complex policy development and analysis.

• Proven organizational and project management abilities, including experience coordinating across multiple internal and external stakeholders.

• Effective communication and leadership skills to manage competing priorities and provide timely updates to leadership.

 

Notes:

      • This position requires an on-site presence in Washington, DC.

      • An assessment and/or writing exercise may be conducted as a part of the interview process.

      • The expected salary range for this role is $146,400 - $221,100. Final offers are determined by experience and education, as well as internal and external factors.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, or application, membership, or service in the uniformed services.

Job Details
Primary Location: US-DC-Washington
Employee Status: Regular
Overtime Status: Exempt
Job Type: Standard
Relocation Provided: Yes
Compensation Grade Low: FR PAY GRADE 29
Compensation Grade High: FR PAY GRADE 29
Posting Date: Jul 20, 2026, 2:44:35 PM