Manager - Transformation Value Management

Transformation Value Management

• Support the development and maintenance of portfolio reporting, value realization frameworks, and performance metrics across strategic transformation initiatives.
• Assist in tracking business outcomes, financial benefits, customer impact, and operational performance.
• Develop portfolio dashboards, scorecards, and executive reporting materials that provide visibility into transformation performance.
• Analyze portfolio data to identify trends, risks, opportunities, and areas for continuous improvement.
• Contribute to the ongoing enhancement of reporting methodologies, data quality, and portfolio governance processes.

Portfolio Strategy & Business Analysis

• Develop business analyses, financial models, and business cases to support strategic transformation initiatives.
• Perform quantitative and qualitative analyses to evaluate investment opportunities, implementation costs, business benefits, and operational impacts.
• Partner with Product, Finance, Technology, and Sourcing teams to support vendor evaluations, pricing analyses, and commercial recommendations.
• Research industry trends and benchmark best practices to inform portfolio planning and strategic decision-making.
• Support portfolio prioritization by identifying dependencies, risks, and opportunities across initiatives.

Executive Reporting & Strategic Communications

• Develop executive presentations, dashboards, scorecards, and briefing materials for senior leaders and governance forums.
• Translate complex financial, operational, and strategic analyses into clear, concise business recommendations.
• Create executive-ready presentations using PowerPoint and data visualization tools that effectively communicate portfolio performance and strategic insights.
• Partner with cross-functional teams to ensure reporting is accurate, timely, and decision-focused.
• Support executive governance meetings through preparation of presentation materials and supporting analyses.

Cross-Functional Partnership

• Build collaborative relationships across Product, Technology, Finance, Operations, Strategy, and other enterprise organizations.
• Partner with stakeholders to gather information, validate business assumptions, and support portfolio analyses.
• Demonstrate curiosity, initiative, and structured problem solving when addressing complex business challenges.
• Contribute to a culture of continuous improvement, innovation, accountability, and data-driven decision-making.
• Support special projects and strategic initiatives as assigned.

Minimum Qualifications

• Bachelor's degree or equivalent work experience.
• 5 years of experience in strategy, consulting, finance, business analytics, operations, customer success, account management, product management, or a related analytical role.
• Strong analytical and quantitative problem-solving skills with the ability to synthesize data into actionable business insights.
• Advanced Microsoft Excel skills, including data analysis, financial modeling, scenario analysis, or forecasting.
• Strong Microsoft PowerPoint skills with experience creating polished business presentations for senior stakeholders.
• Excellent written and verbal communication skills with the ability to present complex information clearly and concisely.
• Demonstrated ability to manage multiple priorities in a fast-paced, cross-functional environment.
• Proven ability to build relationships and collaborate effectively across teams.

Preferred Qualifications

• MBA or Master's degree in Business, Finance, Strategy, Economics, or a related discipline.
• Experience in consulting, corporate strategy, business operations, customer success, enterprise sales, finance, or business analytics.
• Experience developing business cases, financial analyses, dashboards, or executive presentations.
• Experience with Power BI, Tableau, or other data visualization tools.
• Experience supporting cross-functional initiatives or strategic projects.
• Familiarity with Agile delivery, AI-enabled capabilities, digital transformation, customer servicing, or operational transformation.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.