Market Research Analyst

Industrial Info Resources is a market intelligence firm providing industry insights to clients worldwide. The Market Research Analyst will conduct high-volume outbound calls, surveys, interviews, and internet research to gather and verify industrial market data, maintain company databases, prepare research summaries, and support client-facing industry events.

What you'll do:

• Make high-volume outbound calls to companies and industry professionals to gather key project data
• Conduct surveys and extract new market data using methods such as phone interviews, questionnaires, market analysis surveys, and internet search techniques
• Input, update, and maintain accurate information in the company’s database
• Ensure a high level of accuracy and quality in all data collected and recorded
• Collaborate with team members to refine research techniques and improve data collection processes
• Prepare and present summaries of survey data that includes tables, graphs, written text, and fact sheets that describe research results
• Compose brief reports and summaries based on collected industrial sectors to enhance client deliverables
• Monitor relevant industry and follow trends in trade literature; maintain strong command of industry terminology which includes numerous heavy equipment and industry process details
• Support occasional client meetings, trade shows, or company-hosted seminars with prepared research analysis

What they're looking for:

• • Accuracy: Ability to perform work accurately and thoroughly
• • Active Listening: Ability to actively attend to, convey, and understand the comments and questions of others
• • Analytical Skills: Ability to use thinking and reasoning to solve a problem
• • Customer Oriented: Ability to take care of the customers' needs while following company procedures
• • Detail Oriented: Ability to pay attention to the minute details of a project or task
• • Persistence: Ability to complete tasks or continue in a course of action in spite of opposition or discouragement
• • Self-Motivated: Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative
• • Time Management: Ability to utilize the available time to organize and complete work within given deadlines
• • Working Under Pressure: Ability to complete assigned tasks under stressful situations
• • Verbal Communication: Ability to communicate effectively with others using the spoken word
• • Written Communication: Ability to communicate in writing clearly and concisely
• Experience: One to two years related experience using the phone as a business tool required, preferably completing outbound phone calls

Benefits:

• Impactful work that directly influences client success and helps drive industry advancements
• Global reach with exposure to various markets and industries
• Innovative environment that values creativity, initiative, and continuous improvement