Marketing Operations Analyst

Total Quality Logistics is a freight brokerage and logistics company that connects customers with quality carriers. The Marketing Operations Analyst I supports the development and optimization of marketing operations by improving data infrastructure, integrations, systems, and processes. The role also develops reporting, supports automation and marketing technology administration, and manages cross-functional marketing initiatives.

What you'll do:

• Support the development and ongoing improvement of a reliable, structured marketing data environment that enables smarter decision-making
• Assist with data integrations across platforms to ensure accuracy and accessibility
• Develop dashboards and reporting that translate data into clear, actionable insights
• Identify opportunities to reduce manual work through automation while strengthening data quality and governance
• Support the administration and optimization of marketing systems to improve performance, efficiency, and user adoption
• Resolve technical challenges quickly by partnering effectively with vendors and internal teams
• Assist in evaluating and implementing enhancements that elevate marketing capabilities
• Document processes to support the development of best practices to ensure scalable, sustainable system management
• Drive assigned marketing initiatives from planning through execution in partnership with IT and cross-functional teams
• Ensure projects are delivered on time by proactively managing timelines, risks, and dependencies
• Maintain clear, consistent stakeholder communication to prevent surprises

What they're looking for:

• 1-3 years of experience with SQL (writing queries, joining tables, troubleshooting data issues)
• 1-3 years of experience building reports/dashboards (Power BI or similar tools)
• Familiarity with marketing automation platforms, CRM systems, or other MarTech tools
• Understanding of data integrations and APIs
• Experience managing cross-functional projects
• Strong analytical and problem solving skills
• High ownership mentality — sees things through to completion
• Naturally curious and eager to learn new systems and technologies
• Highly organized with strong attention to detail
• Clear communicator who can translate technical concepts to non-technical audiences
• Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered
• Bachelor Degree in Marketing, Business, Analytics, Information Systems or a related field preferred or equivalent combination of education and relevant experience

Benefits:

• Upward and internal mobility
• Health, dental and vision coverage
• 401(k) with company match
• Employee discounts
• Financial wellness planning
• Up to $5,000/year tuition reimbursement
• Employee referral bonuses