Marketing Operations Coordinator

Batesville is a recognized leader in the North American death care industry, helping families honor the lives of those they love. The Marketing Operations Coordinator coordinates marketing operations, fulfillment, production, shipping, inventory, and marketing asset management while supporting cross-functional teams and maintaining brand consistency.

What you'll do:

• Coordinate the day-to-day execution of marketing operations, fulfillment activities, and production requests supporting sales, marketing, and business initiatives
• Receive and process orders from the marketing team, sales team, customers, and other functional areas
• Coordinate the internal printing and external ordering of marketing materials, literature, signage, and business documents, ensuring all items are accurately packed and prepared for shipment
• Partner with the Brand & Communications team to support execution of marketing materials, including preparing files for print, coordinating revisions, and ensuring accuracy of branded assets
• Arrange timely and accurate shipping of orders by coordinating with logistics providers for pickups and deliveries
• Maintain and update inventory of marketing materials, literature, promotional items, and fulfillment supplies
• Ensure all printed and ordered materials meet quality standards before distribution
• Respond to internal and external customer inquiries related to fulfillment and marketing materials
• Assist with production-level creative updates, including editing existing templates, updating sales literature, modifying pricing sheets, presentations, and supporting minor creative requests using established brand guidelines
• Maintain organized records of orders, inventory, shipping details, and production activities
• Support company mail services, including incoming and outgoing mail, departmental mailings, and timely distribution
• Maintain standardized templates, sales collateral, digital assets, and print-ready files to ensure consistency, accessibility, and version control

What they're looking for:

• 1-3 years of experience in marketing operations, marketing coordination, fulfillment, print production, logistics, or a related role
• Strong organizational and time management skills
• Basic proficiency in Adobe Creative Suite (InDesign, Illustrator, or similar) for editing existing marketing materials
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office, Adobe Creative Suite, and JDE
• Ability to work independently and collaboratively in a cross-functional environment
• Strong attention to detail and commitment to accuracy
• Effective problem-solving skills
• Knowledge of shipping, fulfillment, and print production processes
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch or lift items as heavy as 25 lbs. This job may require the employee to see with clarity at both near and far distances

Benefits:

• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement
• Experience Batesville onboarding program
• Self-guided courses on Batesville University
• Numerous opportunities to advance your skills
• Individual Development Plans (IDPs) to help drive career-focused discussions and advancement
• Numerous engagement activities to bring people together across the organization
• Fundraising events and volunteer programs to help those in need (these services are not available at all Batesville locations).