Medical Assistant 3

Job Description

Job Summary

Within the Department of Neurological Surgery, the Brain and Spinal Injury Center (BASIC) is a large clinical and research division with over 30 physicians, nurses, research faculty, staff and trainees at the SFGH campus. Many colleagues from other departments, other universities throughout the US and other countries form an added active pool of investigators and staff with whom we collaborate.

Under supervision of the Manager, guided by policies and procedures of Ambulatory Services, the Medical Assistant 3 – assist in the delivery of care to patients in The UCSF Neurosurgery Clinic.

S/he is required to learn and be able to assist in Neurosurgery practice. S/he will actively participate on a multidisciplinary quality improvement team to improve the health of targeted patients with chronic illness across UCSF Medical Center practices. Work includes a variety of personal care and clinical procedures including assuring positive care outcomes. S/he will perform assigned patient care in support of the specialty care services provided to patients within the practices. S/he is required to adhere to the Telephone and House Standards as adopted by the Medical Center. Assist care team by coordinating care for patients on and off the daily schedule. S/he will act as a primary conduit for the transmission of information between providers and patients and coordinate services for all patients who are part of the assigned panel, especially those with serious, complex or chronic health problems. S/he will provide advocacy, information and referral services to patients and families to address their medical and psychosocial needs.

REPORTING RELATIONSHIPS

Supervises no staff

Qualifications

REQUIRED QUALIFICATIONS - One year of experience as a Medical Assistant / Hospital Assistant in a medical practice. - Knowledge and abilities essential to the successful performance of the duties assigned to the position. - Current American Heart Association CPR Certification - Demonstrated computer familiarity, keyboard skills, computer literate in programs such as Microsoft Word and Excel required. - Willingness to learn new computer programs as needed to sustain practice operations. - Ability to work effectively with people from diverse cultures and diverse socioeconomic situations. - Support Neurosurgery practice at UCSF Health - Ability to travel & work between all satellite locations and UCSF campuses PREFERRED QUALIFICATION Familiarity with Epic/Apex Demonstrated fluency in Spanish or Chinese language: speaking, reading and writing Internal Medicine, Geriatric or Family Medicine experience Experience collecting, and entering data, identifying errors and missing information, and performing basic analysis Experience working with the public, preferably in a medical/hospital/clinic environment Candidate must be willing to travel & work between all satellite locations and UCSF campuses REQUIRED LICENSES/CERTIFICATIONS - Medical Assistant Certification - Current American Heart Association CPR Certification POPULATIONS SERVED Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient’s age. Populations served: Adolescent, Adult, Geriatric.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.

EEO Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.