Medical Assistant I - Adult Development Medicine

Summary

The section of Adult Developmental Medicine (ADM) is seeking a reliable Medical Assistant I to be a part of the ADM group to support our clinicians providing services to patients. This person will have primarily MAI responsibilities (performing routine patient care i.e. rooming/vitals) and scheduling for ADM providers. This position will assist in the examination and treatment of patients under the direction of the physician. The work schedule is Monday - Friday, 8:00am - 5:00pm.

The Medical Assistant is responsible for assisting in the delivery of health care and patient care management. Candidate must possess a proactive, team-oriented attitude. It is the responsibility of this position to contribute to a patient centric and customer focused environment where the needs of the patients come first. 

Job Duties

• Direct Patient Care & Clinical Support (45%)
  • Performs routine patient care activities, including rooming patients and obtaining vital signs.
  • Documents the patient's chief complaint/reason for visit.
  • Collects social history and updates patient information.
  • Reconciles medications and update pharmacy information.
  • Performs clinic procedures, including:
    • Point-of-care testing (influenza, strep, pregnancy, urine dipstick).
    • Ear irrigation.
    • Immunizations and medication administration (IM injections).
    • Nebulizer treatments.
    • PPD placement.
    • Pap smear setup.
    • Assist providers with wound care.
    • Transport patients to the Emergency Center when necessary.
• Patient Communication & Care Coordination (25%)
  • Handles patient telephone calls.
  • Processes prescription refill requests and responses.
  • Manages MyChart refill requests and patient messages.
  • Responds to result notes, staff messages, and patient correspondence.
  • Coordinates with providers regarding clinic coverage, extended clinic hours, and lunch coverage.
  • Provides handoff reports to staff when leaving before the end of the workday.
  • Obtains required provider signatures and supporting documentation for forms and faxed requests.
• Medical Records & Administrative Support (20%)
  • Scans and maintains patient medical records.
  • Obtains outside laboratory results, imaging reports, hospital records, and referral documentation.
  • Completes forms, requisitions, and other clinic documentation.
  • Ensures patient information is accurately documented in the electronic medical record.
  • Receives, reviews, and processes incoming faxes to ensure timely routing and completion.
• Clinic Operations & Inventory Management (10%)
  • Maintains refrigerator temperature logs.
  • Stocks examination rooms with supplies and forms.
  • Monitors inventory levels for clinic supplies, medications, and immunizations.
  • Prepares supply orders and notifies appropriate personnel before stock is depleted.
  • Performs other job-related duties as assigned.

Minimum Qualifications

• High school diploma or GED and completion of an approved Medical Assistant Training program through an accredited institution.
• No experience required.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA, AAH, AAMP, or NPS).  New employees who are not currently certified must obtain certification within six months of employment.
• Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications and Skills

• Ability to multi-task.
• Strong organizational skills.