Medical Office Receptionist | FSU SeniorHealth

FSU College of Medicine | Florida Medical Practice Plan (FMPP)

FSU SeniorHealth™
2390 Phillips Rd
Tallahassee, FL 32308

You will act as the first point of contact to patients who walk in or call to schedule an appointment, and will promote an atmosphere of teamwork in accomplishing the mission and goals of FMPP. Schedule patient healthcare appointments for multiple clinics. Answer all calls according to FSU SeniorHealth policies and procedures in a timely and professional manner, screen incoming phone calls, answer routine questions and forward inquiries to appropriate departments. 

Verify patient insurance eligibility status, register patients, and provide information and support to patients regarding available healthcare services. Check patients in and out in a professional, timely, and hospitable manner. Collect required payments at the time of service and appropriately balance deposits. Maintain confidentiality follow applicable laws regarding personal health information.

Attend departmental meetings and serve on committees as required. Exhibit a willingness to float to all areas of need for administrative support including check in, check out, referrals or other administrative area as necessary across FMPP clinics.

High school diploma/equivalency and two years of experience; or a combination of post-high school education and experience equal to two years.

Valid Florida or Georgia Driver's License, or the ability to obtain prior to hire.

Post-job offer, but prior to hire, the following is required:

• Documentation of current PPD (Purified Protein Derivative) test as performed by a qualified physician, reporting negative results within the past six (6) months.
• Documentation of physical examination completed by a qualified healthcare provider/physician within the past six (6) months.

Within 30 days of hire, the candidate must provide:

• Documentation of Tetanus immunization within 10 years.
• Documentation of Hepatitis B vaccine or positive antibody titer.

Ability to take patient vital signs when a Certified Medical Assistant is unavailable.

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about Florida State University and our campuses. 

FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Certain service members and veterans, and the spouses and family members of such service members and veterans, Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.

IMPORTANT: To claim Veterans' Preference, select “yes” to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.

Click the links for Veterans’ Preference eligibility requirements and Veterans’ Preference required documentation (PDF), or call FSU Human Resources at (850) 644-6034.

This is an USPS (University Support Personnel System) position.

This position requires successful completion of a criminal history background check.

This position will travel to Westminster Oaks, at 4449 Meandering Way, a couple days per week.

FSU is an Equal Employment Opportunity Employer.