Medical Secretary

SUMMARY

Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

RESPONSIBILITIES

Responsible for:

• Answering phones
• Scheduling appointments
• Checking patients in and out from their appointment
• Coordinating specialist appointments for patients
• Collecting patient balances, copays, and credit cards at time of service
• Reviewing lists of patients who need appointments and calling to schedule when due
• Verifying demographics and insurance carrier information for every patient
• Assisting patients with Kiosk sign in
• Complying with OSHA and DOH standards
• Scheduling, coordinating, and tracking STAT patient referrals and pre-authorizations
• Adhering to Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical, and financial information
• Providing superior customer service and outstanding patient care
• Attending meetings/workshops as they relate to current position and office workflows
• Performing other miscellaneous job-related duties as assigned

MINIMUM QUALIFICATIONS

Pay Range: $18.13-$29.90

Location: LPG-Newport-20 Powel Ave - 20 Powel Ave Newport, Rhode Island 02840

Work Type: M-F 8a-5p

Work Shift: Day

Daily Hours: 8 hours

Driving Required: No

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.