Merit Appeals Analyst
Job details
- Location
- Sacramento County, California
- Work type
- Hybrid
- Compensation
- $72,372 - $90,564/yr
- Posted
- 3 weeks ago
- Apply on
- calcareers.ca.gov
About this role
Job Description and Duties
Are you a critical thinker with strong written communication skills? The State Personnel Board (SPB) is seeking experienced analysts to join our Merit Appeals Unit. These positions offer the opportunity to develop specialized expertise in California civil service law and merit-based employment principles as applied to complex employment matters.
As an oversight agency, the SPB is responsible for guiding and directing California's Civil Service System to ensure that employment decisions are based on merit. As part of the Merit Appeals Unit, you will analyze a wide variety of appeals and complaints, conduct legal and policy research, apply civil service laws and rules to complex factual circumstances, and contribute to fair and consistent decision-making throughout state government.
Under the direction of the Supervisor II, the Analyst II is responsible for performing analytical review and disposition of complex and sensitive appeals and complaints filed with the SPB. The incumbent is also responsible for providing assistance and information to the public, state employees, state departments, and other parties. The incumbent will analyze the available information in the context of state civil service laws, rules, policies, and procedures to determine jurisdiction, appeal rights, and if filing requirements are met and prepare detailed correspondence. The incumbent is responsible for maintaining effective relationships and communication with departmental staff and keeping management apprised of problems and/or areas of concern.
You will find additional information about the job in the Duty Statement.
Working Conditions
This position may be eligible for a telework opportunity in accordance with departmental policies and operational needs. Employees are currently required to work in-person at least four (4) days per week in alignment with Executive Order N-22-25. Additional in-office days may be required based on operational needs.
Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary salary reductions ranging from 2% to 4.62% in exchange for Personal Leave Program (PLP) hours. Please note that the salary ranges listed in this Job Control may not reflect these reductions associated with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program: http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.Additional Documents
Position Details
Department Information
Vision: A responsive and professional civil service workforce that provides premier service to the people of California.
Mission: To create a civil service system that empowers California to become an employer of choice.
Please note, CalHR provides contracted Human Resources services for the State Personnel Board (SPB) and is not an E-Verified employer.
Special Requirements
All interested applicants are required to submit a Statement of Qualifications (SOQ). Please provide direct responses to each of the numbered items listed below. Applicants must number and include the full text of the SOQ items in their response. Please include specific examples of your education, training, and/or experience. SOQs should be limited to a maximum of two (2) pages, single-spaced, twelve-point Arial font.
1. Please describe your experience with writing analytical reports. Specifically, include examples where you have analyzed a situation and written your findings (e.g., what types of reports did you write, how long were the reports). If you do not have experience with writing analytical reports, please describe your skills and experiences with conducting analysis and/or writing.
2. Please explain why you are interested in this position.
3. Did you use Artificial Intelligence (AI) software to assist with preparing your application package? If so, please briefly describe how it was used.
For helpful guidance on writing an effective SOQ, please see our Work4CA guide.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/27/2026Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be included. Please see the Special Requirements section for instructions.
- Other - If you are using education to meet the Minimum Qualifications of the classification, please include your unofficial transcripts. If you are not using education, please bypass this requirement.
Desirable Qualifications
- Strong analytical,verbal and written communication skills.
- Experience writing and editing analytical documents.
- Ability to develop and maintain cooperative working relationships and to effectively communicate to all levels of management.
- Ability to organize information, prioritize multiple workloads, and perform well under pressure to ensure deadlines are met.
- Proficiency in Microsoft Office Suite and ability to learn and navigate complex software programs and databases.
- Knowledge of state personnel laws and policies.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Frederick Radcliffe
(916) 651-2843
[email protected]
Additional Application Information
Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
- Electronic Submission: Application and any required applicable documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as stated on the job vacancy announcement.
- U.S Postal Service Mail: Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.
Per CCR 249.3 we may fill additional positions from this recruitment.
Examination Information
Take the online Analyst II exam to become list eligible for this position.
The Limited Examination and Appointment Program (LEAP) is an optional pathway to state civil service for people with disabilities. Visit the CalHR LEAP page for additional information.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.