Network/Security Operations Center Analyst (17787)

What You'll Do

Using a mixture of new graduates and seasoned professionals to form an amazing team, the Network Operations Center / Security Operations Center (NOC/SOC) serves as the first line of defense against network disruptions and cybersecurity threats.  We serve a critical function in the organization to identify, investigate and resolve issues while minimizing the business impact.  We are looking for a positive attitude, esprit de corps, and skills to join our team.  

Due to the sensitive nature of this position, NOC/SOC Analysts must work in an office environment 100% of the time. This job is located at the Pantex plant near Amarillo, Texas.

Job Specific Responsibilities: 

NOC/SOC Analysts are hard charging, analytical thinkers who enjoy solving problems. We thrive in a high-pressure environment with shifting priorities. NOC/SOC Analysts are able to assess a situation, determine tactical steps forward, and can implement a strategic plan. We support multiple technical teams in a 24 x 7 x 365 operational environment with high uptime requirements. In addition to these general skills and personality traits.

Preferred candidates will demonstrate most of the skills listed below. 

• Interact positively with peers, other departments, internal / external customers, and vendors to identify operational issues 
• Prolonged or irregular hours required – 12 hour rotating shifts (compensated by shift differential pay) 
• On-site requirement to support the network and cyber infrastructure 
• Collecting and reviewing performance reports for various systems, and reporting trends in performance to senior technical personnel to help them predict future issues or outages 
• Strong ability to diagnose server or network alerts, events or issues 
• General understanding of Transmission Control Protocol (TCP)/Internet Protocol (IP) Networking and Server infrastructure 
• Understanding of common information architecture frameworks 
• General understanding and/or experience with Information Security and Incident Response 
• Understanding of Disaster Recovery plans and related technologies 
• General understanding of common firewalls 
• Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision 
• Good oral and written communication skills, and ability to address conflict with others constructively 
• Cross-team coordination and collaboration 

Minimum Job Requirements

• Bachelor's degree in engineering/science/information technology discipline.

• OR Applicants without a bachelor's degree may be considered based on a combination of at least 8 years of completed education and/or relevant experience.

Department of Energy (DOE) Order 426.2A Requirements

Not applicable.

Preferred Job Requirements

• Preferred candidates will have a Bachelor’s degree in Computer Information Systems or related technical or engineering/science field
• Prior helpdesk and/or field support experience
• Prior NOC/SOC experience
• Security Incident and Event Management (SIEM)
• Common Intrusion Detection/Prevention Systems(IDS/IPS) (Snort, Cisco, Fortigate, Firepower)
• Experience with Disaster Recovery plans and related technologies
• Server hardware experience (e.g. Cisco UCS (Unified Computing System), and HP blade systems)
• Server Administration experience with Linux and/or Windows
• Prior Server / Network Administration experience
• Experience working in a large, geographically distributed environments
• Experience with SolarWinds, System Center Operations Manager, or other monitoring tools
• Operational analysis and development skills, such as scripting, to deploy DevOps solutions
• Knowledge of packet analysis and packet capture tools
• Working knowledge of large network and server infrastructures