New Student Programming Intern

Please complete the full application in Qualtrics to apply: https://umn.qualtrics.com/jfe/form/SV_9Ro7uhjVa

General Information

Orientation & Transition Experiences works to provide quality transitional experiences that maximize students’ potential for personal and academic success. Orientation & Transition Experiences is responsible for planning and implementing the University’s Orientation, Welcome Week, and Student Transition programs, which are an integral part of the college experience.

Position Description

The Orientation & Transition Experiences (OTE) New Student Programming Interns are responsible for planning, developing, and implementing content, as well as supporting the overall Orientation and Welcome Week programs for students, parents, and families. The OTE Interns will be involved in planning for spring transfer programming, summer NHS Orientation, summer Transfer Orientation, Family Orientation, and Welcome Week. In addition to program implementation, the NSP Interns will serve as peer supervisors working with Professional Staff and other interns to support and mentor OTE student leaders.

Responsibilities

Administration

• Manage the department email account(s) (orstaff and wwstaff)
• Meet regularly 1:1 with your supervisor(s)
• Attend weekly intern meetings
• Complete tasks efficiently and thoroughly, updating supervisor(s) and fellow interns as
  needed

Staff Development & Supervision

• Support recruitment efforts of all student leader roles within OTE
• Work with professional staff to prepare training materials across student leadership
  positions
• Serve in a leadership capacity for OUE3311 and other staff training, presenting content
  to all teams
• Assist with supervision and providing on-going evaluation and feedback for OTE student
  staff
• Help develop expectations for OTE student staff and hold everyone (student staff and
  interns alike) accountable in meeting them
• Confront inappropriate staff behavior, including all student teams as well as other
  interns
• Manage conflicts in a professional and timely manner, looping in supervisor(s) and
  appropriate professional staff
• Establish boundaries for appropriate and inappropriate actions and behaviors with
  student staff
• Recognize your role in the supervisor/supervisee relationship; separate work
  relationships from social relationships in a responsible manner
• Develop and coordinate staff schedules, distributing shifts and accommodating
  requested changes in an equitable manner

Program Implementation

• Serve as a positive representative of the University and Orientation & Transition
  Experiences
• Implement family, morning, and night Orientation program responsibilities as assigned
• Collaborate with the OTE team to navigate unexpected schedule changes necessary for
  programming
• Greet new students and families, provide accurate schedule information, and resolve
  students and family questions in a timely manner to ensure a positive experience
• Serve in a leadership capacity at a variety of Welcome Week events, ensuring they run
  smoothly and efficiently
• Provide additional support for Orientation and Welcome Week events as needed

Compensation

Interns are paid $15.75 per hour. May work up to 12 hours per week during the academic year (November - May), and up to 39 hours per week during the summer (End of May through August). Interns are expected to live on campus between May and July, and will be provided residence from training in May until the last orientation in July. In addition to housing, a meal plan will be provided throughout the duration of Orientation programming. Room and board provided from May to July is estimated at a value over $4,000.

Required Qualifications

• Must be at least 18 years of age or older
• Eligible to work in the U.S.
• At least three (3) completed semesters as a full time undergraduate student at a
  University/College by Spring 2027
• Cumulative GPA of 2.75 or higher to be maintained throughout employment and
  reviewed each semester
• Enrolled full time (12 credits) as an undergraduate student through at least the Fall 2027
  semester, and not enrolling in Summer 2027 courses (without discussing with
  supervisor)
  • Not enrolled in courses past 3pm on Wednesdays in the Spring 2027 semester
• Minimum availability of approximately 8 hours per week during the Spring 2027
  semester to fill the required hours of the position (during business hours)
  • Minimum availability of approximately 35 hours per week during the summer
    (May to August 2027)
• Not planning to study abroad before September 2027 and will not graduate prior to
  December 2027
• Previous campus leadership experience
• Demonstrated commitment to equity and inclusion
• Strong multitasking and organizational skills, including high level of attention to detail
  and aptitude for detailed information
• Ability to receive and delegate tasks, and be able to hold yourself accountable to
  completing tasks
• Demonstrated strong public speaking skills and ability to present to varying audiences,
  including, but not limited to, new students, family members, campus partners etc.
• Demonstrated time-management skills and flexibility, and ability to motivate self and
  others
• Ability to positively receive and utilize constructive feedback

Preferred Qualifications

• Prior experience in OTE (Orientation Leader, Welcome Week Leader, Operations Crew,
  Office Assistant, etc.) or OSA, OUE, MCAE student intern and/or leadership roles such
  as peer mentor, peer leader, kick off leader etc.
• Prior event planning and public speaking experience
• Strong organizational, administrative, customer service, and leadership skills including
  the ability to effectively communicate, delegate, and work to develop a team
• Demonstrated initiative, punctuality, and reliability
• Consistent, approachable, positive, friendly, and proactive customer service philosophy
• Strong interpersonal, communication, and leadership skills with the potential and desire
  to develop these skills

Pay Range: $15.75 per hour; depending on education/qualifications/experience

Please visit the Office of Student Health Benefits website for more information regarding benefit eligibility.
 

Student workers are eligible to participate in the Student Health Benefit Plan, if they maintain 6 or more eligible course credits within a given semester. The same applies for Undergraduate Students, Graduate Assistants, Residents, Fellows and Interns.

Student positions are a form of financial support while pursuing an education at the University of Minnesota.

Applications must be submitted online. To be considered for this position, please complete the full application in Qualtrics to apply: https://umn.qualtrics.com/jfe/form/SV_9Ro7uhjVa\

To request an accommodation during the application process, please e-mail [email protected].

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.  The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.  To learn more about diversity at the U:  http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.