Office Assistant, Care Center Student Worker (Part-time, Temporary)

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Position Description

The Care Center Office Assistant serves as the first point of contact for visitors, providing prompt and courteous service to students, faculty, and staff while fostering a welcoming environment. This role supports daily operations and Care Center staff, connecting students to essential resources such as the food pantry, emergency aid, student support services, wellness services, and success coaching.

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

*Greet and assist students, staff, and visitors at the Care Center front desk, providing prompt, courteous service to all inquiries

*Provide general Care Center services information, assist students with resources (e.g., technology, The Nest), and refer inquiries to appropriate staff as 
needed

*Provide general office support for the department 

*Data entry, scanning, copying or collating materials, and sorting or delivering department mail

Assist with appointment scheduling for prospective and current students

Assist with campus events such as Open House, departmental activities, and workshops

Monitor and track activity in Qless as required

Maintain a clean, welcoming, inclusive, and supportive environment for all students accessing Care Center services

Provides support in other Enrollment & Student Services (ESS) departments as needed

Qualifications

Knowledge, Skills, Abilities:

Demonstrate excellent customer service, customer relations skills, and a positive, welcoming attitude

Exhibit exceptional telephone etiquette and the ability to communicate effectively both orally and in writing

Be proficient in Microsoft Office applications, as well as search engines and equivalents

Ability to manage multiple tasks simultaneously and work independently as well as cooperatively in a team environment

Be adaptable, punctual, and quick to learn new information

Maintain confidentiality and handle sensitive student information with care

Ability to develop positive and collaborative relationships with students and staff


Minimum Requirements:
  
Must be enrolled as a Wake Tech Community College student 

Maintain a 2.0 GPA or higher

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.

Benefits

Benefits are not available for temporary positions.

Agency Information

EmployerWake Technical Community CollegeAddress 9101 Fayetteville Rd.

Raleigh, North Carolina, 27603 Phone9198665934
Website https://www.waketech.edu/