Office Coordinator - Women's Minimally Invasive Gynecologic Surgery

%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EJoin our team of Life Changers!%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EUPMC is hiring a %3Cstrong%3Efull-time Office Coordinator%3C/strong%3E to support our %3Cstrong%3EWomen%27s Minimally Invasive Gynecologic Surgery%3C/strong%3E team/office in %3Cstrong%3EMechanicsburg%3C/strong%3E.%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3EShift/Hours: %3C/strong%3EMonday-Friday, 8:00am-4:30pm - No weekends or holidays!%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3ETravel:%3C/strong%3E Frequent travel (up to 50%). Home location will be in Mechanicsburg but travel to our Harrisburg, York, Carlisle, Elizabethtown, Lititz, Lancaster, and Hershey locations to assist with staffing needs will be required. %3Ci%3E*Manager will discuss further during interview process%3C/i%3E%3C/p%3E%3Cp%3E%3Cstrong%3EPurpose of the Role:%3C/strong%3E%3Cbr%3EThe Office Coordinator partners closely with the Practice Manager to oversee front office operations and staff. This role coordinates scheduling, manages daily staff assignments, and serves as a key resource for patients, families, physicians, and team members. The Office Coordinator helps ensure efficient workflows, exceptional customer service, and a positive experience for both patients and staff.%3C/p%3E%3Cp%3E%3Cstrong%3EWhat Makes This Opportunity Unique?%3C/strong%3E%3Cbr%3EThis position supports two dynamic and rapidly growing specialty service lines: Urogynecology and Minimally Invasive Gynecologic Surgery. As an integral member of the leadership team, the Office Coordinator will play a key role in supporting office operations for more than 40 staff members across eight locations. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys collaborating with diverse teams, and wants to make a meaningful impact on operational excellence and patient care. Additionally, all office locations are situated in free-standing buildings with complimentary parking for employees.%3C/p%3E%3Cp%3E%3Cstrong%3EWhy Join Our Team?%3C/strong%3E%3Cbr%3EJoin a collaborative and growth-oriented team that is dedicated to providing exceptional women%27s health care. You%27ll have the opportunity to support expanding specialty practices, work alongside experienced healthcare professionals, and contribute to the success of a high-performing organization while enjoying the convenience of free parking at every location. Opportunities for growth/advancement, excellent benefits, a pleasant work environment, and friendly team are just a few of our perks.%26nbsp; %3Cstrong%3EApply today!%3C/strong%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EResponsibilities:%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EObtain accurate demographic, next of kin, insurance information including referrals/authorizations.%3C/li%3E%3Cli%3EEnsure patient scheduling is accurate.%3C/li%3E%3Cli%3EDevelop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.%3C/li%3E%3Cli%3EMonitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.%3C/li%3E%3Cli%3EManage front office staff in practice. Work closely with manager to ensure specific needs are met. Coordinate scheduling and staff assignments.%3C/li%3E%3Cli%3EWork denial work queues in conjunction with the CBO.%3C/li%3E%3Cli%3EEnsure accuracy for all daily charge input, both inpatients and outpatients of CPT and diagnosis codes.%3C/li%3E%3Cli%3EOversee orientation/training including cross training to ensure staff availability/coverage requirements caused by vacations, sickness, or peak loads.%3C/li%3E%3Cli%3ECompile departmental data on patient caseload and physician intervals to ensure appropriate staffing levels.%3C/li%3E%3Cli%3EEnsure a positive customer service atmosphere and interactions in office areas through ongoing training/development/monitoring of staff. Seek physician/staff feedback to ensure interactions are appropriate. Investigate/resolve customer complaints.%3C/li%3E%3Cli%3ECollaborate with manager in selecting, monitoring and evaluating front office staff.%3C/li%3E%3C/ul%3E

• Bachelor's Degree + 6 months of healthcare experience 
  • OR Associate's Degree in Health Care or Business + 1 year of healthcare experience 

  • OR High School Diploma + 2 years of healthcare experience

     

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Job Details
Primary Location: USA-PA-Mechanicsburg
Work Locations: UPMC Pinnacle West Shore, Technology Parkway, 17050
Business Unit: UPMC Pinnacle Medical Services - Specialty
Schedule: Regular, Full-Time
Shift: Day Job, Monday-Friday 8:00am-4:30pm
Travel: Yes, 50 % of the Time
Union: No
Salary Range: 21.32, 31.96