Lancaster, Pennsylvania

Office Manager - Highlands Family Practice

Onsite$46,488 - $69,805/yrPosted Sep 30, 2026

Job details

Location
Lancaster, Pennsylvania
Work type
Onsite
Compensation
$46,488 - $69,805/yr
Posted
Sep 30, 2026
Apply on
upmcjobs.taleo.net

About this role

%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EJoin our team of Life Changers!%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EUPMC is hiring a %3Cstrong%3Efull-time Office Manager %3C/strong%3Eto support our %3Cstrong%3EHighlands Family Practice%3C/strong%3E team/office in %3Cstrong%3ELancaster%3C/strong%3E.%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3EShift/Hours: %3C/strong%3EMonday-Friday, 8:00am-4:30pm - No weekends or holidays!%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3ETravel:%3C/strong%3E Minimal travel (up to 10%) - May need to travel to other local locations to attend medical group meetings. %3Ci%3E*Manager will discuss further during interview process%3C/i%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22background-color:rgb(255,255,255);color:rgb(0,0,0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;%22%3E%3Cspan style=%22-webkit-text-stroke-width:0px;display:inline !important;float:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EOpportunities for growth/advancement, excellent benefits, a pleasant work environment, and friendly team are just a few of our perks.%26nbsp; %3C/span%3E%3C/span%3E%3Cstrong style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EApply today!%3C/strong%3E%3C/p%3E%3Cp%3E%3Cstrong%3EPurpose:%3C/strong%3E%3Cbr%3EServes as a key operational partner for the Center, ensuring the efficient and organized day-to-day management of clinical and administrative services. This role coordinates provider scheduling and templates, oversees operational processes, supports the Director with daily administrative functions, manages supply inventory and ordering, and facilitates equipment maintenance to promote a seamless experience for patients, providers, and staff.%3Cbr%3E%3Cbr%3E%3Cstrong%3EResponsibilities:%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EAnticipate scheduling issues when members of the staff are not scheduled.%3C/li%3E%3Cli%3ECoordinate and staff laser templates, ensuring that patients are properly scheduled.%3C/li%3E%3Cli%3EReview patient schedules routinely to troubleshoot for overbooked clinics, as well as staffing in respective areas of the department.%3C/li%3E%3Cli%3EDevelop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.%3C/li%3E%3Cli%3EMaintain correspondence with the Practice Manager concerning personnel, human resource, supplies, and patient issues.%3C/li%3E%3Cli%3EOrder all supplies and services as needed for this practice.%3C/li%3E%3Cli%3EBe cognizant of and apply relative administrative, UPP, and departmental policies and procedures for the protection of the patients, staff and department.%3C/li%3E%3Cli%3EMonitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.%3C/li%3E%3Cli%3EEnsure that the clinical environment is patient friendly, appropriate for staff and physicians to work and be productive by working closely with the staff and physicians responding to issues and problem-solving.%3C/li%3E%3Cli%3EProvide and coordinate maintenance on all equipment used by the clinical staff of the department.%3C/li%3E%3C/ul%3E
  • Bachelor's Degree in Health Care or Business + 1 year healthcare or management experience 
    • OR Associate's Degree in Health Care or Business + 2 years of healthcare experience or 1 year of management experience 
    • OR High School Diploma +3 years healthcare experience or 1 year of management experience
  • Previous clinical experience preferred.

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran



Job Details
Primary Location: USA-PA-Lancaster
Work Locations: Hrmc Highlands Family Practice, 1871 Santa Barbara Drive, 17601
Business Unit: UPMC Pinnacle Regional Physicians
Schedule: Regular, Full-Time
Shift: Day Job, Monday-Friday 8:00am-4:30pm
Travel: Yes, 10 % of the Time
Union: No
Salary Range: 22.35, 33.56
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About UPMC

Lancaster, Pennsylvania