New Mexico Health Care Authority
Albuquerque, New Mexico

Office Support Clerk (HCA/CSSD #34626)

Onsite$35,360 - $53,019/yrPosted 1 week ago
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Apply to Office Support Clerk (HCA/CSSD #34626) at New Mexico Health Care Authority

Job details

Location
Albuquerque, New Mexico
Work type
Onsite
Compensation
$35,360 - $53,019/yr
Posted
1 week ago
Apply on
careers.share.nm.gov

About this role

Salary

 

$17.00 - $25.49 Hourly

$35,350 - $53,024 Annually

This position is a Pay Band C2

Posting Details

 

This job posting may be used to fill multiple vacancies.

Interviews are anticipated to be conducted within two weeks of closing date.

The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.

Our Vision

  • Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

  • We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

  • Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
  • Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
  • Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
  • Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

 

The Office Support Clerk will:

  • Provide specialized high-level clerical support to the Child Support Services Division (CSSD) field office.

How does it get done?

 

The Office Support Clerk is responsible for:

  • Applying knowledge of systems, processes and procedures, and federal time frames;
  • Opening and sorting mail daily;
  • Answering customer service phone calls;
  • Acknowledging payments into CSES system;
  • Processing payment transmittal and payments into Wells Fargo bank.

Who are the customers?

 
  • Child Support Services Division (CSSD) field office management and staff;

  • Parties of child support cases.

Ideal Candidate

 

The Ideal Candidate has experience:

  • Performing a variety of clerical duties such as filing, typing, data entry, word processing, and using computer software applications;
  • Researching information;
  • Coordinating clerical operations.

Minimum Qualification

 
No prior experience or training required.

Employment Requirements

 
Must possess and maintain a valid Driver's License.

Must obtain a Defensive Driving Certificate.

Employment is subject to a pre-employment criminal background investigation and is conditional pending results.

Working Conditions

 
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending, and reaching may be required. Direct client interaction and some travel may be required.

Supplemental Information

 

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Agency Contact Information: Michelle Lucero, (505) 487-3642. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

 
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
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About New Mexico Health Care Authority

New Mexico Health Care Authority
Albuquerque, New Mexico