South Carolina Department of Environmental Services
Charleston County or Charleston or Columbia or South Carolina
Onsite Wastewater Program Coordinator
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Apply to Onsite Wastewater Program Coordinator at South Carolina Department of Environmental ServicesJob details
- Location
- Charleston County or Charleston or Columbia or South Carolina
- Work type
- Onsite
- Compensation
- $46,206 - $62,322/yr
- Posted
- 6 days ago
- Apply on
- governmentjobs.com
About this role
About the Department
Careers at SCDES: Where Passion Meets Preservation
Do you love South Carolina and protecting the environment?
Come join our team at SCDES, put your passion to work with us!
We are dedicated to protecting the state of South Carolina and we would love to have you as a member of our team!
Science | Service | Sustainability
About the Role:
Under general supervision, the Onsite Wastewater (OSWW) Program Coordinator provides technical, programmatic, and customer-service support for the Bureau of Regional and Laboratory Services’ Onsite Wastewater Program. In this role, you will deliver responsive, customer-focused assistance that supports SCDES’s mission to protect and preserve South Carolina’s environment and natural resources.
Job Responsibilities:
- Serve as the regional OSWW coordinator and customer service representative, delivering front-line support and technical assistance to OSWW customers. Communicate directly with customers to provide updates on application status and maintain working knowledge of processing time frames for assigned areas.
- Assist internal and external customers with ePermitting data entry. Travel to satellite locations to help customers complete submissions in ePermitting. Perform data entry for Approvals to Operate, including final inspection requests and inspection information.
- Support OSWW complaint response efforts. Enter complaint details in ePermitting and prepare pre-investigation materials such as locating addresses, gathering relevant information, sending notification letters, and communicating with appropriate parties.
- Communicate OSWW program policies and procedures to the general public, developers, and non-program staff.
- Identify and share opportunities for process improvements or inconsistencies related to regulation development, training, inspection goals, and program operations across regions. Participate in agency committees and task forces involved in shaping statewide policies, procedures, and regulations.
- Complete special projects and other duties as assigned; attend periodic staff meetings and training.
Why Join Us?
As a state employee, you’ll enjoy:
- Job Stability & Purposeful Work: Make an impact on your community as you contribute to protecting SC'S environment
- Great Benefits: Including paid holidays, 30 total days of leave per year, insurance options for you and your family and retirement benefit choices.
- Career Growth: Ongoing training, professional development, and a clear path for advancement.
- Work-Life Balance: A career that lets you enjoy South Carolina, inside and outside of your job.
Position Duties
- A high school diploma or GED and relevant program experience.
Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
Applicants indicating college credit or degree(s) on the application are encouraged to upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency may require an official, certified copy of the transcript or diploma prior to hiring.
Additional Requirements:
- Able to provide outstanding customer service in a fast-paced environment.
- Excellent communication and organizational skills.
- Able to work effectively in a team-oriented environment and encourage positive working relationships with coworkers, industry, and government officials.
- Ability to successfully complete prescribed technical coursework and pass any test relevant to the position within the probationary period or trial period.
- Must have valid state driver's license, ability to operate state-owned vehicles, and be able to travel throughout the state to complete job duties.
- Overnight travel, weekend, after hours, and holiday work may be required.
- Ability to lift up to 50lbs.
Minimum Qualifications
- Data management skills.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
- Demonstrated ability to prioritize and manage time effectively.
Other Qualifications
SCDES is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
The Department will not sponsor H1B visas for this position.
The South Carolina Department of Environmental Services offers an exceptional benefits package for full time (FTE) employees:
- Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid parental leave
- S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
- Retirement benefit choices
- Remote Work: The option to work remotely 2 days per week is available after successful completion of 1 year of employment with SCDES, based on job functions.
Benefits
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Supplemental Questions
01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed to determine if an applicant has met the qualifications for the position.
I have read and acknowledge the above statement.
- Yes
- No
02
Are you a current or previous DHEC or SCDES employee?
- Yes
- No
03
Will you now or in the future require SCDES sponsorship for employment visa status?
- Yes
- No
04
Do you have at least a high school diploma or GED and relevant program experience?
- Yes
- No
05
The hiring range for this position is $46,206.00 - $62,322.00. This position will be offered at the lower end of the hiring range. If you are the selected candidate and offered this position, are you willing to accept the salary at the lower end of the hiring range?
- Yes
- No
06
This role requires daily on-site attendance at the SCDES Charleston, SC office. Are you able to meet this requirement?
- Yes
- No
07
Do you have experience handling a high volume of inbound and outbound calls and emails in a professional setting?
- Yes
- No
08
Have you worked in a customer service role where resolving customer inquires was a primary responsibility?
- Yes
- No
09
Do you have experience working closely with staff to coordinate schedules, relay important information, or assist with customer inquiries?
- Yes
- No
Required Question
Agency Information
EmployerState of South CarolinaAgency SCDES-Regional & Lab Ops Address 2600 Bull StreetColumbia, South Carolina, 29201 Phone803-898-2687
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