Operations Analyst I, Special Handling

StoneX Group Inc. is a financial services company. The Operations Analyst I, Special Handling role involves providing routine support to the team through data entry, clerical activities, and assisting with research and problem resolution. The position requires attention to detail, customer service skills, and working under close supervision.

What you'll do:

• Maintain prompt and regular attendance
• Maintain an understanding of team expectations and company policies
• Shared responsibility for team phone and e-mail coverage
• Assist on supporting OTC Market Making business clearing through BofAS and Pershing
• Understand different OMS & back-office systems
• Provide back-up coverage for various team specific tasks and responsibilities as needed
• Assist with general questions and inquiries from customers as needed
• Develop and maintain strong relationships with other departments & lines of business
• Accomplish tasks as assigned
• Meet and occasionally exceed job expectations
• Reliable in attaining expected results, timely and efficient
• Requires moderate supervision

What they're looking for:

• Bachelor's degree in business, finance or related field or equivalent work experience
• Series 99, or equivalent (or ability to obtain within 2 months of employment)
• Strong critical thinking and analytical skills with high attention to detail
• Effective communication skills – oral and written, with an emphasis on customer service
• Proficiency in Microsoft Office 365 applications
• Ability to take direction, work independently and within a team environment
• Adaptable to change in a highly regulated industry