Operations Analyst, Separately Managed Accounts

SEI is a leading global provider of investment processing, investment management, and investment operations solutions. The Operations Analyst will provide exceptional accounting and administration servicing for clients, acting as a liaison between investment managers and banks while overseeing day-to-day account changes and ensuring quality control.

What you'll do:

• You will provide investment support to investment managers by overseeing the day-to-day changes on accounts. You will open/close accounts, process account maintenance items, perform daily/monthly trade and transaction reconciliations, and set up new securities
• You will perform quality control checks of new accounts and maintenance items in accordance with the departmental guidelines
• You will communicate with investment managers, banks and internal teams to review and correct any discrepancies in account information, transactions, holdings, or investment types
• You will resolve any additional open issues and questions, reaching out to internal technology support and vendor support when necessary to resolve any production issues or system support queries
• We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization
• You will have the opportunity to partner with a team with varied strengths and grow your career

What they're looking for:

• BA / BS in Accounting, Finance, Economics, Mathematics, or equivalent experience
• Internship experience preferred
• Intermediate skills in Microsoft Excel
• The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality
• Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls
• Strong customer service skills as you will be communicating daily with your clients and other service providers
• A drive to broaden one's knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments
• Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy
• Collaboration with internal and external partners. As the needs of our clients change, we need to be flexible to change with them
• A Positive and congenial approach in assisting both colleagues and clients and the ability to work in team environment
• Curiosity, critical thinking and attention to detail: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business
• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun

Benefits:

• Healthcare (medical, dental, vision, prescription, wellness, EAP, FSA)
• Life and disability insurance (premiums paid for base coverage)
• 401(k) match
• Education assistance
• Commuter benefits
• Up to 11 paid holidays/year
• 16 days PTO/year pro-rated for new hires which increases over time
• Paid parental leave
• Back-up childcare arrangements
• Paid volunteer days