Operations Development Support Analyst I-III (2 openings) (OMS Support)

Asplundh Tree Expert, LLC is seeking Operations Development Support Analysts for their Distribution System Operations department. The role involves assisting with department-wide projects to implement new systems or process improvements, providing strategic recommendations, and ensuring the effective operation of software and systems.

What you'll do:

• Serve as Program Analyst for the TNMP Advanced Distribution Management Systems (ADMS) and Outage Management Systems (OMS) Project
• Facilitate the prioritization of repairs and enhancements
• Provide application/product subject matter expertise
• Analyze department requirements for impact on applications and architecture; identify technical solutions and the best implementation approach
• Assist with the evaluation and recommendation of software/hardware for acquisition and business operational changes
• Proactively identify and prevent customer issues/problems
• Execute ad-hoc SQL scripts
• Participate as a team member for software/hardware project implementations
• Develop and perform training for software solution rollouts
• Participate in business process definition and re-engineering
• Ensure functional integration of business process solutions
• Install, maintain, and utilize software, utilities, and tools; evaluate and recommend software, program products, and computer hardware for effectiveness, compatibility, and ease of use

What they're looking for:

• Bachelor's degree from an accredited four-year college or university with one to three years of related experience, or equivalent combination of education and/or experience related to the discipline
• Ability to work independently, multi-task, maintain confidentiality, and work effectively within a team
• Demonstrates initiative, diplomacy, and problem-solving skills
• Strong interpersonal skills to work across diverse and cross-functional departments
• Sound analytical skills, sound judgment, and the ability to make informed decisions on complex problems and issues
• Considerable creativity, independence of thought and action, and the ability to fashion workable solutions that balance both corporate and department interests
• In-depth knowledge of Company procedures, programs, and plans
• Thorough understanding of storage management policies and techniques
• Comprehensive knowledge of administrative policies, TXNM policies and procedures, and operational procedures
• Basic knowledge of database system software, database application software, equipment compatibility issues, communication systems, operating system software and interfaces, assembler language, and PC usage
• Basic knowledge of application analysis principles, system design, and application development tools utilized by CIS development groups
• Ability to identify, document, and communicate system impacts due to proposed and implemented changes to system software, hardware, and database environments