Operations Excellence Analyst

Hertz operates vehicle rental brands across a global network of corporate and franchise locations. The Operations Excellence Analyst reviews operational data and initiative progress, gathers field feedback, identifies risks and gaps, and supports playbooks, communications, governance materials, and performance tracking to align Operations priorities.

What you'll do:

• Analyze proposed initiatives, operational performance, and field feedback to determine alignment with enterprise priorities, the 2027+ operations experience, and expected impact on DOE, NPS, and employee satisfaction
• Lead or co-lead specific initiatives under the guidance of an Operations Excellence leader
• Support the development of weekly operations playbooks, field communications, executive updates, and other mechanisms that provide operators with clear and consistent priorities
• Maintain initiative inventories, governance materials, decision logs, scorecards, and implementation calendars that create transparency across work affecting Operations
• Collect and synthesize feedback from frontline employees and field leaders to identify execution risks, communication gaps, competing priorities, and opportunities for simplification
• Track initiative milestones, adoption measures, operational outcomes, and follow-up actions to support timely escalation and informed decision-making
• Other duties as assigned

What they're looking for:

• 1+ years of experience in data analytics, data science, or a related field within a business or advanced academic environment
• Proven ability to identify, extract, manipulate, and analyze data to drive operational improvements, optimization, and reporting through dashboards and visualizations
• Intermediate proficiency with Microsoft Office applications, including Excel, Outlook, and Teams
• Strong written and verbal communication skills with the ability to translate complex concepts for diverse audiences
• Highly organized, detail-oriented, and innovative, with the ability to work independently and manage priorities in a fast-paced, deadline-driven environment
• Bachelor's degree preferred

Benefits:

• Hybrid work arrangement
• Up to 40% off the base rate of any standard Hertz Rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more