Operations Process Improvement Assistant at Cassia (St. Thomas Students ONLY)

**APPLICANTS FOR THIS POSITION MUST QUALIFY FOR FEDERAL OR STATE WORK STUDY**

This position is off-campus and student employees must provide their own transportation to the site.

JOB TITLE: Operations Process Improvement Assistant at Cassia

PAY RATE: $18.00/hour

REPORTS TO: Vice President

Shifts: Weekly hours are flexible; 8 - 16 hours per week. Ideally available for 8pm – 4:30pm

LOCATION(S): Cassia home office at 7171 Ohms Lane, Edina, MN 55439.

About Us: Cassia is a faith-based, nonprofit healthcare organization that provides healthcare and housing for aging adults. Our senior care campuses are in MN, ND, IA, CO, and FL.

Job Description

We are seeking a motivated and detail-oriented college student to join our Operations team as a Part-Time Continuous Improvement Assistant. In this role, you will support organization-wide process improvement initiatives by assisting with project coordination, data management, meeting preparation, and administrative support. This position offers an excellent opportunity to gain hands-on experience in project coordination, operational improvement, and healthcare administration while making a meaningful impact across the organization.

The ideal candidate is organized, dependable, eager to learn, and comfortable working with Microsoft Office applications to support a variety of projects and initiatives.

Responsibilities

• Support continuous improvement and process improvement initiatives across the organization.
• Maintain project plans, action-item trackers, and other project documentation.
• Assist with data collection, tracking, and reporting.
• Prepare meeting agendas, materials, minutes, and supporting documentation.
• Assist with survey administration and summarize feedback results.
• Create presentations, communications, reports, and other visual materials using Microsoft Office.
• Provide administrative support for Continuous Improvement programs and initiatives.
• Assist with planning and coordinating on-site meetings, trainings, and events.
• Perform other duties as assigned.

Qualifications

• University of St. Thomas Student
• Highly organized with exceptional attention to detail and a commitment to accuracy and quality.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
• Strong written and verbal communication skills.
• Comfortable working both independently and collaboratively in a team environment.
• Positive, proactive, and customer-service-oriented attitude.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Ability to maintain confidentiality and exercise discretion with sensitive information.

Applicants for this position must qualify for Federal or State Work Study.

Benefits

• Flexible scheduling to accommodate your class schedule.
• Opportunity to gain professional experience in healthcare administration and continuous improvement.
• Work alongside experienced professionals on projects that improve care and organizational effectiveness.
• Make a positive impact on the lives of older adults served by Cassia.

(St. Thomas Students ONLY)