Job details
- Location
- Irvine or Coppell
- Work type
- Hybrid
- Posted
- 1 week ago
- Apply on
- rohde-schwarz.com
About this role
Recently named by Newsweek as one of the Best American Mid-Sized Workplaces in 2026, Rohde & Schwarz is looking for a detail-oriented, customer-focused Order Management Specialist to join our team in the Irvine or Coppell areas. The ideal candidate will have excellent communication skills, a positive customer service attitude, and possess the ability to work independently while playing an active role in a cohesive team environment. This is a hybrid position requiring occasional time in the office.
Your tasks
- Process a wide variety of customer quotes utilizing various methods and meeting all requirements
- Nontechnical Support of internal and external customers in regards to quoting
- Work with internal partners in the US and Germany (Global HQ) on clarifying delivery schedules, pricing, promos/deals, and configurations
- Coordinate with internal teams to facilitate the order process, achieve joint goals, and solve problems related to quoting and order processing. These teams include service, contracts, product management, finance, and others
- Take ownership of quoting process, ensure quality and efficiency through the entire process
- Special projects related to quoting and general lean process improvements
Exciting insights into Rohde & Schwarz
Our colleagues provide insider information about:
- Daily adventures and challenges
- Our passionate team
- The technologies behind the innovative projects and solutions
Your qualifications
- BA/BS in Business Administration, Accounting, Operations, or other relevant fields
- Familiarity with SAP C4C (CRM) or other major CRM system a plus
- Understanding of quote to cash cycle and business operations teams
- Proficiency in Microsoft Excel (Pivot tables and basic formulas)
- Strong communication skills via email and phone
- Extremely detail oriented and effective organizational skills
- Ability to self-manage multiple projects in a fast-paced environment
- Strong problem-solving skills and ability to root cause issues
- Process oriented with interest in continuous improvement and learning
- To be considered, candidates must be located in the US and have valid US work authorization.
Our offer
- Flexible working hour models
- Training & continuing education
- Privately owned company
- Promoting innovation
- Long-term & attractive work environment
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