Organizational Program Manager, Apple Services Engineering

Apple Services Engineering builds the products and services Apple's customers love — and
helps the rest of Apple do the same. Our teams power Apple Music, Podcasts, TV+, App Store,
iCloud, Commerce, Search & Recommendations, and much more.

Description

We're looking for a senior Organizational Program Manager to drive efficiency, build scalable
processes, and partner with engineering leadership across a large engineering organization.
You'll own complex programs end-to-end, bring data-driven insight to leadership decisions, and
develop repeatable solutions that scale. You'll advise senior leaders on organizational strategy,
influence cross-functional stakeholders, and drive the programs shaping the culture of the
organization you support.

Below is a list of responsibilities including Business Operations & Planning, Cross-functional Leadership & Influence, and People, Culture & Communications.

Minimum Qualifications

• 7–10 years as a Chief of Staff, Senior Program Manager, Senior Operations Manager, or equivalent — with demonstrated end-to-end program ownership and strong autonomy
• Experience working directly with and influencing senior leaders in a software engineering organization
• Proven ability to drive programs with measurable outcomes — encompassing design, implementation, and iteration, not just execution support
• Strong understanding of the software development lifecycle and how engineering teams are structured and operate
• Demonstrated ability to analyze organizational data and translate it into clear leadership recommendations
• Bachelor's degree or equivalent, relevant work experience

Preferred Qualifications

• Experience embedded in platform and infrastructure engineering organizations
• Track record of influencing cross-functional stakeholders and driving alignment without direct authority
• History of designing scalable processes and frameworks — not just executing existing ones
• Experience mentoring or developing junior program managers or coordinators
• A true team player and trusted partner — someone who shows up for the broader org, collaborates generously, and always keeps the bigger picture in mind
• Exceptional interpersonal skills; ability to build trust and work effectively across functions, levels, and global locations
• Strong organizational skills with the ability to manage multiple high-priority work streams simultaneously
• Excellent written and verbal communication; able to distill complex, ambiguous information into clear narratives for diverse audiences
• Experience planning large-scale events — offsites, town halls, leadership summits —including logistics and content
• Adaptable and composed through change; able to re-prioritize fluidly
• Comfortable handling sensitive and confidential information with integrity and discretion
• Proficiency with Keynote, Pages, Numbers, and Apple tools preferred