The University of Iowa Parking & Transportation department is seeking a Parking Ambassador. This position will ensure compliance with university parking regulations, provide assistance to patients, staff, and students entering parking ramps, and directs to available parking options accordingly.

Duties to Include:

Monitors traffic flow and parking ramp capacity.
Provides assistance to motorists, patients, or visitors by directing to appropriate parking options, elevators, skyways, or shuttle services.
Verifies validity and eligibility of each vehicle parking in hospital ramps.
Provides customer service and assistance to patients and visitors who have questions, concerns, or specials needs including assistance with ADA parking or spaces close to entrances/elevators.

Schedule: Monday-Friday, 6:00AM-2:30PM

Location: Campus

Minimum Eligibility Requirements:

Two years’ experience in a public contact position.
Experience must include use of computers and tablets

Special Qualifications:

A valid driver’s license is required, as well as an ability to meet and maintain University of Iowa Driving Policy.

Desirable Qualifications:

Knowledge of University of Iowa campus and locations of various parking facilities.
Customer service/public contact experience.
Ability to adapt, prioritize, and organize multiple tasks.
Proficient computer skills.
Excellent communication skills in order to interact effectively with people from various backgrounds and cultures.

Position and Application Details:

Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and driver’s license verification. Up to 5 professional references will be requested at a later step in the recruitment process. State agency employers in Iowa are required to use E-Verify to confirm employment eligibility. University of Iowa employees, including those who work remotely or out-of-state, are subject to E-Verify.

For additional questions, please contact Brooke McMurl at [email protected] or (319) 467-0719.

This position is performed fully on campus.

About the University of Iowa:

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.

Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.

Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.

Join us in making a difference at a leading Big Ten university and premier public research institution.

Additional Information

Classification Title: Parking Ambassador
Appointment Type: Merit
Schedule: Full-time
Work Modality Options: On Campus

Compensation

Pay Level: 7

Contact Information

Organization: Finance & Operations (General)
Contact Name: Brooke McMurl
Contact Email: [email protected]

Equal opportunity employer

The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or [email protected]. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.

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