Part Time | Product Operations Educator | Oak Brook

lululemon is an innovative performance apparel company focused on technical athletic apparel, functional design, and positive community experiences. The Part-Time Product Operations Educator supports exceptional guest experiences through product education, customer service, transactions, and store operations, including inventory presentation and omnichannel services.

What you'll do:

• Interact with guests to ensure a great guest experience in a manner that values guests’ time
• Assess guests’ needs to provide customized, effective purchase and return solutions and support
• Provide technical product education by articulating the value and benefit of the product
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests
• Establish supportive and productive relationships with all team members
• Collaborate with team members to ensure optimal guest experience and support store operations
• Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards
• Use in-store technology to support store operations and provide positive guest experiences
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store

What they're looking for:

• * Must be legally authorized to work in the country in which the store is located
• * Must be 18 years of age or older
• * Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• * Must have the ability to travel to assigned store with own transportation methods
• * Willing to work a flexible schedule including evenings, weekends, and holidays
• * Willing to work in an environment with bright lights and loud music
• * Willing to move through a store for most of a shift to help guests and accomplish work
• * Willing to move boxes weighing up to 30 lbs (13.6 kg)
• * Willing to work as part of a team and also complete some work independently
• * Education: High school diploma, GED, or equivalent

Benefits:

• Target bonus: $2.00/hour, subject to program eligibility requirements
• Support of career development, wellbeing, and personal growth
• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series