Crown Equipment Corporation
Hicksville, New York

Parts Customer Care Rep

Onsite$52,000 - $58,240/yrPosted 5 days ago

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Job details

Location
Hicksville, New York
Work type
Onsite
Compensation
$52,000 - $58,240/yr
Posted
5 days ago
Apply on
us-careers.crown.com

About this role

Parts Customer Care Rep

Location: 

Hicksville, NY, US, 11801

Job Posting External

Job Duties

  • Answer and process incoming parts calls from customers and service technicians.
  • Pull orders, receive and put up stock. 
  • Order parts and develop relationships with Crown factory and outside vendors.
  • Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
  • Maintain direct contact with current and prospective customers.
  • Prepare customer quotes.
  • Process paperwork.
  • Inventory control to include cycle counts of stockroom, vans and customer consignments.

Minimum Qualifications

  • High school diploma or equivalent
  • Valid driver's license and good driving record

Preferred Qualifications

  • Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills
  • Parts or inventory control experience and lift truck industry experience preferred
  • Ability to work in a team environment

Competitive Wages.  The anticipated starting pay range for the position is $25.00 to $28.00/hour, but is commensurate with skills and related experience,


Nearest Major Market: New York City

Job Segment: Customer Service Representative, Customer Service

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About Crown Equipment Corporation

Crown Equipment Corporation
Hicksville, New York