Crown Equipment Corporation
Hicksville, New York
Parts Customer Care Rep
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Apply to Parts Customer Care Rep at Crown Equipment CorporationJob details
- Location
- Hicksville, New York
- Work type
- Onsite
- Compensation
- $52,000 - $58,240/yr
- Posted
- 5 days ago
- Apply on
- us-careers.crown.com
About this role
Parts Customer Care Rep
Location:
Hicksville, NY, US, 11801
Job Posting External
Job Duties
- Answer and process incoming parts calls from customers and service technicians.
- Pull orders, receive and put up stock.
- Order parts and develop relationships with Crown factory and outside vendors.
- Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
- Maintain direct contact with current and prospective customers.
- Prepare customer quotes.
- Process paperwork.
- Inventory control to include cycle counts of stockroom, vans and customer consignments.
Minimum Qualifications
- High school diploma or equivalent
- Valid driver's license and good driving record
Preferred Qualifications
- Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills
- Parts or inventory control experience and lift truck industry experience preferred
- Ability to work in a team environment
Competitive Wages. The anticipated starting pay range for the position is $25.00 to $28.00/hour, but is commensurate with skills and related experience,
Nearest Major Market: New York City
Job Segment:
Customer Service Representative, Customer Service
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