Patient Account Rep

CommonSpirit Health operates CHI Health Clinic, providing primary, specialty, walk-in, and virtual healthcare services. The Patient Account Representative processes and posts patient and insurance payments, reviews remittances and account information, validates electronic funds transfers, and completes financial tracking and audit activities.

What you'll do:

• Reviews and posts payments and write-off/adjustments from insurance and patients
• Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice (ERAs), payments, adjustments, insurance contracts and contracting system, insurance benefits, and all account comments; applies knowledge of payer contracts and experience with insurance reviews to gather additional information as necessary
• Posts and tracks electronic funds transfer (EFT) information and validates EFTs for accuracy
• Follows write-off approval protocols for non-routine adjustments
• Manually posts non-electronic activities to include: payments, adjustments, and zero payment denials
• Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor/Manager

What they're looking for:

• * Education - NONE