Patient Account Representative- Hybrid / Remote

Responsibilities Coral Shores Behavioral Health, a subsidiary of UHS, is a beautiful, 80-bed adolescent and adult Baker Act receiving facility, which is located in sunny Stuart, Florida. Our professional staff provide high quality, individualized care to uniquely fit the intensity and severity of each patient’s needs and offer a continuum of mental health and addiction services in a confidential, caring environment that promote crisis resolution, positive self- awareness, personal growth and problem-solving. Coral Shores is open 24 hours a day, seven days a week. For more information about Coral Shores Behavioral Health, please visit our website at https://coralshoresbehavioral.com Position Summary: The Patient Accounts Representative is responsible for manage assigned patient accounts from discharge to final disposition. Bills account to third party insurances; Follows up with insurers and payors on respective balances. Accurately bills accounts on a daily basis utilizing claims submission software and database. Posts cash on a rotation basis with other patient representatives. Completes collection calls to both third party carrier and the guarantor Reviews credit balances and prepares an accurate and documented refund request for review by the Business Office Director. Reconciles patient balances and prepares an accurate and documented adjustment form for review by the BOD of any additional contractual or other adjustments to be posted. Follows up on the status of denials and appeals. This opportunity provides the following benefits: Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Career development opportunities within UHS and its 300+ Subsidiaries! More information is available on our Benefits Guest Website: uhsguest.com About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com. Qualifications Qualifications: High School diploma or equivalent; Associates' degree preferred 1 year of billing, patient accounts, and A/R experience in a healthcare setting. Experience in behavioral health experience preferred Computer skills, the ability to multi-task and problem-solve EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.