Patient Records Retrieval Specialist

%3Cb%3EWHY UT SOUTHWESTERN?%3C/b%3E%3Cbr%3E%0AWith over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to %3Ca href=%22https://www.utsouthwestern.edu/newsroom/articles/year-2022/july-us-news-best-hospital.html%22 target=%22_blank%22%3EU.S. News %26 World Report%3C/a%3E, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you%27ll discover a culture of teamwork, professionalism, and a rewarding career!%0A%0A%3Cbr%3E%3Cbr%3E%3Cb%3EJOB SUMMARY%3C/b%3E%3Cbr%3E%0AWorks under general supervision to locate and retrieve patient health information at the request of the healthcare team. Accurately uploads external protected patient health information and scans it into the electronic record. %3Cbr%3E%3Cbr%3E%3Cp%3E%3Cb%3EBENEFITS%3C/b%3E%3Cbr%3E%0AUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:%3C/p%3E%0A%3Cul%3E%0A %3Cli%3EPPO medical plan, available day one at no cost for full-time employee-only coverage%3C/li%3E%0A %3Cli%3E100% coverage for preventive healthcare-no copay%3C/li%3E%0A %3Cli%3EPaid Time Off, available day one%3C/li%3E%0A %3Cli%3ERetirement Programs through the Teacher Retirement System of Texas (TRS)%3C/li%3E%0A %3Cli%3EPaid Parental Leave Benefit%3C/li%3E%0A %3Cli%3EWellness programs%3C/li%3E%0A %3Cli%3ETuition Reimbursement%3C/li%3E%0A %3Cli%3EPublic Service Loan Forgiveness (PSLF) Qualified Employer%3C/li%3E%0A %3Cli%3E%3Ca href=%22http://jobs.utsouthwestern.edu/benefits/#top%22 target=%22_blank%22%3ELearn more about these and other UTSW employee benefits!%3C/a%3E%0A %3C/li%3E%0A%3C/ul%3E%3Cbr%3E%3Cbr%3E%3Cb%3E%3Cb%3EEXPERIENCE AND EDUCATION%3C/b%3E%3C/b%3E%3Cbr%3E%0A%3Cbr%3E%3Cb%3ERequired%3C/b%3E%3Cul%3E%3Cb%3E%3Cli%3EEducation%3C/b%3E%3Cbr%3EHigh School Diploma or Ged %3Cbr%3E%3C/ul%3E%3Cul%3E%3Cb%3E%3Cli%3EExperience%3C/b%3E%3Cbr%3E3 years of healthcare experience %3Cbr%3E%3C/ul%3E%3Cb%3EPreferred%3C/b%3E%3Cul%3E%3Cb%3E%3Cli%3EEducation%3C/b%3E%3Cbr%3EBachelor%27s Degree in related field %3Cbr%3E%3C/ul%3E%3Cbr%3E%3Cb%3E%3Cb%3EJOB DUTIES%3C/b%3E%3C/b%3E%3Cul%3E %3Cli%3ERecord Management Functions %3C/li%3E%0A%3Cli%3EPerforms various detailed and technical tasks to input and or retrieve patient health information while ensuring patient health information is complete, accurate, timely and compliant. %3C/li%3E%0A%3Cli%3EVerifies, updates, maintains, and retrieves patient health information in paper and electronic format for authorized personnel. %3C/li%3E%0A%3Cli%3EProtects privacy and security of medical records to ensure that confidentiality is maintained. %3C/li%3E%0A%3Cli%3E%3Cstrong%3EScanning Functions%3C/strong%3E %3C/li%3E%0A%3Cli%3EPrepares, scans, and indexes protected patient health documentation in the electronic record. %3C/li%3E%0A%3Cli%3EFollows strict quality measures of documents scanned into the electronic record. %3C/li%3E%0A%3Cli%3E%3Cstrong%3EROI functions%3C/strong%3E %3C/li%3E%0A%3Cli%3ETimely corresponds to requests for release of protected patient health information by receipt via telephone, written, and referral while ensuring the appropriate information is released. %3C/li%3E%0A%3Cli%3EExecutes the timely and accurate uploading and burning of external CDs, DVDs, and or printing and digitizing of films upon request. %3C/li%3E%0A%3Cli%3EPerforms various radiology film library functions upon request including calling and corresponding with patients and other department staff via in-person, telephone, email, or fax. %3C/li%3E%0A%3Cli%3EReviews patient health information, process requests (in paper and electronic format) for medical records and coordinate the release of other types of records that comply with organizational and department standards, along with HIPAA regulations. %3C/li%3E%0A%3Cli%3EAnswer and handle inbound calls according to department standards while providing outstanding customer service. %3C/li%3E%0A%3Cli%3EDocuments and routes customer communications appropriately. %3C/li%3E%0A%3Cli%3ETriage and problem solve basic concerns utilizing department procedures to meet and exceed customer needs. %3C/li%3E%0A%3Cli%3E%3Cstrong%3EGeneral Functions%3C/strong%3E %3C/li%3E%0A%3Cli%3ECultivates a shared vision for the department that is consistent with the UT Southwestern Medical Center (UTSW) vision and strategic initiatives by upholding the department Specialist expectations, customer service, professionalism, standards, processes, and other departmental strategies. %3C/li%3E%0A%3Cli%3EDuties performed may include one or more of the following core functions; a) Directly interacting with or caring for patients; b) Directly interacting with or caring for human-subjects research participants; c) Regularly maintaining, modifying, releasing, or singularly affecting patient records (including patient financial records), or d) Regularly maintaining, modifying, releasing, or similarly affecting human-subjects research records. %3C/li%3E%0A%3Cli%3EPerforms other duties as assigned. %3C/li%3E %0A%3Cbr%3E%3C/ul%3E%3Cb%3E%3Cb%3ESECURITY AND EEO STATEMENT%3C/b%3E%3C/b%3E%3Cbr%3E%3Cbr%3E%3Cb%3ESecurity%3C/b%3E%3Cbr%3EThis position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.%3Cbr%3E%3Cbr%3E%3Cb%3EEEO%3C/b%3E%3Cbr%3E%0AUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.%3C/br%3E

Job Details
Primary Location: Texas-Dallas-5323 Harry Hines Blvd
Work Locations: 5323 Harry Hines Blvd, Dallas, 75390
Job: Administrative/Clerical
Organization: 844519 - Care Coordination
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Job Type: Standard
Job Posting: Aug 31, 2026, 12:47:10 PM