Highland Hospital
Rochester, New York

Patient Relations Representative (Coordinator) – Emergency Department

Onsite$55,000 - $81,727/yrPosted Jul 17, 2026

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Job details

Location
Rochester, New York
Work type
Onsite
Compensation
$55,000 - $81,727/yr
Posted
Jul 17, 2026
Apply on
sjobs.brassring.com

About this role

Provide patient/family support in the ED, investigate and direct inquiries/complaints, work with clinical staff to resolve issues; bachelor\u0002s degree or equivalent preferred and strong customer service and Microsoft Office skills.

What you'll do at Highland Hospital:

  • addressing concerns
  • investigating inquiries
  • educating patients

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About Highland Hospital

Highland Hospital
Rochester, New York