Patient Service Coordinator (Medical Assistant/Front Office role)

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EJoin UPMC Hillman Cancer Center as a Patient Service Coordinator!%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:14px;%22%3EDo you love working with patients and want to broaden your experience in the front office? If so, our%26nbsp;%3Cstrong%3EPatient Service Coordinator%3C/strong%3E%26nbsp;role could be the perfect fit for you!%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EWhat You’ll Do:%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:14px;%22%3EIn this dual role, you’ll combine your clinical expertise with front-office responsibilities to keep our practice running smoothly and deliver an exceptional patient experience. The hire for this position will float to %3C/span%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:115%;mso-ansi-language:EN-US;mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-bidi-language:AR-SA;mso-bidi-theme-font:minor-bidi;mso-fareast-font-family:Aptos;mso-fareast-language:EN-US;mso-fareast-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3EWest Mifflin, Mercy, Monroeville, and McKeesport locations.%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EFront Office Excellence:%3C/strong%3E%26nbsp;Greet and register patients, schedule appointments, verify insurance, and collect co-pays—all while providing outstanding customer service.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EClinical Support:%3C/strong%3E%26nbsp;Assist providers and clinical staff with patient care, including taking vital signs, rooming and triaging patients, stocking supplies, and maintaining clean, organized spaces.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EWhy You’ll Love This Opportunity:%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EExpand your skill set and learn new aspects of the healthcare industry while continuing to use your patient care expertise.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EWork in a%26nbsp;%3Cstrong%3Efast-paced, friendly, and supportive environment%3C/strong%3E%26nbsp;where your contributions truly make a difference.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EEnjoy%26nbsp;%3Cstrong%3Ework-life balance%3C/strong%3E%26nbsp;with%26nbsp;%3Cstrong%3Edaylight hours, Monday through Friday%3C/strong%3E—no evenings, weekends, or holidays!%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:14px;%22%3EIf you’re passionate about patient care and eager to grow your career,%26nbsp;%3Cstrong%3Eapply today and join a team that’s changing lives every day!%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EResponsibilities:%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:14px;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3ECompletes vital signs, specimen testing and EKGs as needed.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EOrganizes daily schedule of patients, greet patients and assigns rooms.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EOrders supplies for unit as necessary.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EMaintains competency requirements.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3ECoordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EGreets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EParticipate in interdisciplinary activities such as staff meetings and other committees as assigned.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EOther Duties as Assigned.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EMaintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EAnticipates and responds to meet customer needs.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3ERespond appropriately to crisis situation as a team member.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EParticipates in interdisciplinary activities such as staff meetings and other committees as assigned.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EAssists in the registration of patients to include verification and confirmation of health insurance coverage.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EImmediately report any situation that may impact safety of patients, visitors and staff.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EProvides front desk coverage as assigned.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EContinuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EAccount for all customers in the clinic.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EProvides lobby/waiting room coordination and supervision.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3EServe as liaison between customer and clinic staff.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3ECollects 100% of copays daily and correctly balances at the end of each day.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3ECoordinates scheduling to include testing.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-size:14px;%22%3ECoordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.%3C/span%3E%3C/li%3E%3C/ul%3E

• High School graduate or equivalent required. 
• Minimum of three years of direct patient care and or phlebotomy experience. 
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. 
• Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. 
• Possesses excellent organizational skills.

Licensure, Certifications, and Clearances:
Medical Assistant or Phlebotomy licensure preferredCPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Job Details
Primary Location: USA-PA-West Mifflin
Work Locations: Cancer Center Jefferson, 1907 Lebanon Church Road, 15122
Business Unit: UPMC CancerCenter
Schedule: Regular, Full-Time
Shift: Day Job, M-F 7:30-4pm
Union: No
Salary Range: 18.99, 28.11