People Coordinator

FIRST is a global brand experience agency providing content, creative, digital technology, management and delivery, and data and insights services. The People Coordinator will support employee experience processes for the local region and broader regional team by coordinating onboarding, employment changes, offboarding, employee communications, data management, reporting, and continuous process improvement.

What you'll do:

• Execute all procedures relating to onboarding, employment changes and offboarding in an accurate and timely manner
• Draft letters and documentation to issue to employees
• Communicate in a positive and clear way with stakeholders, ensuring all interactions contribute to an excellent employee experience
• Review and respond to queries in the People Inbox regularly and in line with agreed timeframes. Ensure that all messages are answered or escalated to appropriate contacts, providing updates on any likely delays
• Ensure all data is entered accurately and completely to appropriate systems in line with agreed timeframes
• Provide data and reporting for stakeholders where required and in line with confidentiality and restrictions
• Manage employee files in an accurate, timely and highly organized manner
• Assess the procedures followed on a continuous basis to provide feedback on improvement or opportunities to create efficiencies
• Collaborate with other departments to review and suggest improvements and efficiencies to internal processes involving People Operations activity
• Actively seek opportunities to support wider team members in project activity

What they're looking for:

• Location: New York.  This is a hybrid role, must live in the NY tri state area and be able to go into office 2 days a week, subject to change to 5 days at any time
• * Proficiency in using MS Office, Google software, BambooHR
• * 1 year of work experience
• * Understanding of Human Resource principles, practices and procedures
• * Awareness of employment legislation impacting terms and conditions in local region
• * Proficient in English
• * Strong verbal and written communication skills
• * Excellent organizational skills and attention to detail
• * Excellent time management skills and ability to meet deadlines
• * Strong focus on excellent customer service
• * Strong sense of teamwork demonstrating cross-region collaboration
• * Application of sound judgment and professionalism

Benefits:

• Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
• 401 (k)
• Five Flexible Spending Accounts Options
• Generous Paid Time Off Allowance
• Employee Assistance Program (EAP)
• Life, Disability & Pet Coverages
• Wellness Stipend
• Mobile Phone Allowance
• Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
• Aura Identity Theft Protection