People Operations Advisor

Great Plains Tribal Health is a tribal healthcare organization seeking a People Operations Advisor to support day-to-day human resources operations. The role manages employee relations, onboarding, recruitment, policy implementation, compliance, HR records, performance management, and workplace conflict resolution.

What you'll do:

• Maintains knowledge of the legal requirements and government reporting regulations affecting human resources functions and ensures that policies, procedures, and reporting are compliant
• Administers various human resource plans and procedures for assigned employees; assists in the development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual while maximizing employee engagement
• Participates in developing department goals, objectives and systems
• Assists with the compensation program; monitors the performance evaluation program & revises as necessary
• Develops company-wide communication for new and ongoing HR activities
• Develops and maintains HR metrics and other records, reports, and logs to conform to reporting requirements
• Identifies strategic staffing needs and conducts recruitment effort for exempt and nonexempt personnel; coordinates recruitment and hiring processes; writes and/or assists in the development of interview questions; creates job postings and other advertisements; and, evaluates applicants for eligibility
• Act as a trusted advisor to management and employees, providing guidance and support on employee relations issues, performance management, and workplace conflict resolution
• Serve as the primary point of contact for employees and managers to address workplace concerns, conflicts, grievances, and disciplinary matters
• Collaborate with HR and management to develop and implement appropriate corrective actions, disciplinary measures, or performance improvement plans based on investigation findings and facilitate mediation and conflict resolution sessions between employees or between employees and managers to resolve disputes and maintain positive working relationships
• Fields and investigates employee issues, assists supervisors in writing performance development plans, facilitates counseling and conducts exit interviewing as needed
• Participates in administrative staff meetings and attends other meetings and seminars as appropriate

What they're looking for:

• Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work
• Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations
• Possess the ability to resolve issues with other departments and coworkers without direct supervision
• Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment
• Ability to maintain a flexible work schedule, including evenings, weekends and overnight or extended travel as necessary
• Ability to effectively present information in one-on-one and small group situations to community members, consumers and other employees of the organization
• Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies
• Valid driver's license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations
• Bachelor's degree and one (1) year of experience, or associate's degree and three (3) years' experience, or high school diploma or GED and five (5) years of progressively responsible experience
• Bachelor's degree and three (3) years of progressively responsible relevant experience, or an associate's degree and five (5) years progressively responsible experience, or a high school diploma or GED and seven (7) years of progressively responsible experience.  The experience required for supervisory positions will be inclusive of at least one (1) year of supervisory/management experience
• The GPTLHB is a tribal organization that follows tribal preference laws. Our policy is to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions if all other qualifications are equal

Benefits:

• Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work.