People Operations Associate

Chelsea Piers operates sports, fitness, and event venues and supports employees across its Greater NYC area locations. The People Operations Associate provides day-to-day office management, recruitment and onboarding support, employee assistance, reporting and compliance coordination, benefits administration, and support for internal events and special projects.

What you'll do:

• Greet and assist all Chelsea Piers Management (CPM) guests and employees
• Provide excellent customer service and hospitality to CPM guests and employees
• Maintain a positive attitude and take initiative
• Monitor visitor access and maintain security awareness
• Answer, screen, and transfer phone calls
• Receive and sort office mail and packages
• Maintain office supplies by keeping the copy room organized and ordering and inventorying supplies
• Deposit all checks collected in CPM via remote deposit
• Return all deposited checks and report to corresponding AR contact
• Handle a variety of tasks from our CPM department heads (Finance, Marketing, Operations, People Ops, Technology) including, but not limited to, data entry, filing, scheduling, and special projects as assigned
• Post, update, and remove job listings across job boards, keeping postings accurate as roles open and close
• Initiate and track background checks, onboarding checklists, and I-9 verification, following up on outstanding results

What they're looking for:

• 1–2 years of experience in an administrative, office, customer service, or HR support role
• Proficiency in Microsoft Office (Outlook, Word, Excel), including basic spreadsheet skills for tracking and reporting
• Strong written and verbal communication skills, with a professional and welcoming presence in person and on the phone
• Excellent organizational skills and the ability to manage multiple tasks and deadlines in a fast-paced environment
• Demonstrated ability to handle confidential information with discretion
• Comfort learning new systems and adapting to changing processes and priorities
• Associate's or Bachelor's degree, or equivalent work experience
• Experience with an HRIS or payroll platform, ideally Paycom
• Familiarity with onboarding processes such as I-9 verification and background checks
• Experience with applicant tracking systems or job board postings
• Interest in building a career in HR or People Operations

Benefits:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Paid time off
• Transportation benefits
• Tuition assistance
• A complimentary membership to Chelsea Piers Fitness
• Other exciting venue benefits at Chelsea Piers
• Proven career growth opportunities