People Operations Associate

Norm Ai is an innovative company specializing in Legal Engineering, providing AI solutions for the legal sector. They are seeking a People Operations Associate to manage pre-boarding processes, compliance, and improve operational infrastructure within their People & Talent team.

What you'll do:

• Own the pre-boarding experience for new hires, including full completion and upkeep of the Pre-boarding Tracker
• Manage background check compliance, ensuring checks are initiated, tracked, and resolved in line with policy and regulatory requirements
• Research new vendors and partner on rollout for tools/services that support People Ops
• Build and maintain People Ops SOPs to create consistent, scalable processes
• Support employee accommodation requests, coordinating with relevant stakeholders while maintaining confidentiality
• Help draft, roll out, and communicate new people policies
• Serve as the first line of response for employee questions (including piloting Norm Ai as a point of contact/PoC for common inquiries)
• Manage contractor onboarding, tracking, and offboarding

What they're looking for:

• 1-3 years of experience in People Operations, HR, or a related operations/compliance role (startup or high-growth experience a plus)
• Strong process orientation, comfortable building and following SOPs, and improving them over time
• Experience with (or quick to learn) background check platforms and compliance tracking
• Familiarity with vendor evaluation/rollout processes
• Comfort handling sensitive information (e.g., accommodations, background checks) with discretion and professionalism
• Strong written and verbal communication skills, you'll often be the first response to employee questions
• Ability to manage multiple concurrent processes in a fast-paced, evolving environment
• Comfortability working with AI tools/systems (e.g., piloting AI-assisted employee support)

Benefits:

• Equity
• Health, dental, hospital, accident, and vision coverage
• A 401(k) plan with employer match
• Flexible hybrid environment, typically in-office 3–5 days per week