People Operations

Wah Mei School is the first Chinese American bilingual preschool established in San Francisco, focusing on multiculturalism in developmental activities. The People Operations Specialist is responsible for recruiting and supporting staff in HR functions, ensuring compliance with guidelines, and managing various HR-related tasks.

What you'll do:

• Oversight of agency’s human resource functions including, recruitment of staff, onboarding, record keeping, separation, and transfer of duties / supervision
• Work with managers to develop and implement recruitment plan and oversee the recruiting, interviewing & selection process for new hires
• Manages the work flow, transactions, reporting & record keeping aspect, including benefits and compliance
• Effectively respond and address staff needs/concerns in alignment with agency’s HR policies within the Employee Handbook
• Work with fiscal department on the semi-monthly processing of electronic payroll
• Conduct training courses, support workshops, 1:1 coaching with HR content to include open communication, update legislative procedure, handbook/ policies & code of conduct
• Provide HR guidance to employees and managers with regard to benefits, compensation, training, company policies, payroll, etc
• Post job openings across multiple platforms
• Review and screen candidates; follow hiring procedures
• Maintain accurate documentation regarding mandated staff trainings and required activities (ie: Sexual Harassment, Mandated Reporter, immunization and vaccinations, and First Aid)
• Ensure the agency remains in compliance with all local, state, and federal guidelines including but not limited to labor laws, Title 22, and Title 5 regulations
• Conflict resolution, bridging the relationship between managers and employee

What they're looking for:

• One year experience in People Operations / HR capacity
• Ability to hold a high degree of confidential information and documentation secured
• Ability to build, secure, maintain, and monitor a high degree of trust among staff
• High level capacity to hold multiple interests / ideas at the same time
• High degree of professionalism, written, verbal, and interpersonal
• Knowledge of employment laws and regulations & standard management operations
• Effective written, oral, and verbal communication with community stakeholders
• Detail oriented and ability to concurrently manage various topics, activities, events, programs, etc
• Interest in supporting staff via HR tools, training, effective listening, active engagement, and exploration of best practices
• Expressed interest and active engagement in support of the agency's mission, programs, activities, and events
• Ability to occasionally lift up to 40 pounds
• Bachelor's in Business, Psychology, Social Work and or related fields. Experience may substitute for formal education

Benefits:

• Employee benefits, including medical, life, dental, etc) insurance benefits aligned with agency and staff needs
• Onboarding
• Training opportunities
• Training courses, support workshops, 1:1 coaching with HR content