People Operations Coordinator

Broccoli AI builds AI teammates that help plumbing, HVAC, and electrical contractors replace fragmented software and manual work. The People Operations Coordinator will support the Director of People by managing onboarding, employee engagement, HR administration, reporting, and in-office culture initiatives.

What you'll do:

• Own employee engagement and recognition programs — planning, coordinating, and executing initiatives that build culture and celebrate our team
• Lead the new hire onboarding experience end-to-end: preparing workspaces before day one, greeting new hires at the door, and making sure their first days feel welcoming and organized
• Manage new hire swag inventory and prep — ensuring swag is stocked, prepped ahead of new hire start dates, and sent out in time for arrival
• Help coordinate device and equipment setup for new employees, including ordering desks, monitors, and other workstation needs
• Own new hire checklist completion — tracking progress and following up directly with new hires on outstanding onboarding items
• Handle core HR administrative tasks, including sending offer letters and maintaining accurate employee records
• Run regular HR reports and pull data as needed to support the Director of People and leadership
• Serve as a point of contact for HR questions, escalating to the Director of People as needed
• Partner directly with the Director of People on ongoing HR projects and initiatives
• Act as a champion of in-office culture — keeping our SF office running smoothly and looking for ways to make it a great place to work
• Support general HR administrative needs as they come up — this role is a true catchall for People Ops

What they're looking for:

• 1-3 years of experience in HR/People Operations
• Highly organized with strong attention to detail — able to juggle multiple projects simultaneously
• A warm, welcoming presence — someone who genuinely enjoys being the face of the office and making people feel taken care of
• Strong written and verbal communication skills
• Familiar with Rippling as an HRIS system, and comfortable using AI tools to build workflows and improve processes
• A proactive, solutions-oriented mindset — someone who spots what needs to get done and does it, rather than waiting to be asked
• Discretion and good judgment when handling sensitive employee information