People Operations Coordinator

Highway West Vacations is hiring a seasonal People Operations Generalist (People Partner) to support HR, onboarding, payroll, and employee administration during peak operating periods. The role coordinates hiring and onboarding, maintains employee records, supports payroll and compliance, and serves as a resource for seasonal employees and managers.

What you'll do:

• Coordinate seasonal new hire onboarding, employment documentation, and employment status changes; accurately enter and maintain employee information in HRIS and payroll systems
• Support high-volume hiring initiatives by managing onboarding communications, scheduling orientation activities, and ensuring timely completion of required paperwork
• Maintain confidential employee records, both electronic and paper, in accordance with company policies and applicable regulations
• Track employee attendance, timekeeping records, leave balances, and other workforce data to support accurate payroll processing
• Partner with site managers to ensure timely payroll submissions and employee data updates throughout the season
• Serve as a primary point of contact for seasonal employees and supervisors, responding to HR, payroll, and policy-related questions
• Coordinate onboarding communications and employee engagement activities to support a positive employee experience during the employment lifecycle
• Assist with workers' compensation claim documentation and administrative coordination within the assigned region
• Support employee relations matters by documenting concerns, facilitating follow-up actions, and escalating issues to People Operations leadership as appropriate
• Conduct exit interviews and offboarding activities for seasonal and temporary employees, as requested
• Generate reports, conduct audits, and review HR/payroll data to ensure accuracy and compliance
• Assist with workforce planning, staffing transitions, and end-of-season employment administration

What they're looking for:

• High school diploma or equivalent required
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
• Strong organizational skills with exceptional attention to detail and accuracy
• Ability to manage multiple priorities and deadlines in a fast-paced, seasonal environment
• Strong interpersonal, communication, customer service, and problem-solving skills
• Ability to adapt quickly to changing staffing needs and business priorities
• Ability to maintain confidentiality and handle sensitive employee information with discretion
• Associate degree, HR coursework, or payroll certification preferred
• Previous experience in Human Resources, Payroll, Employee Services, Staffing, or Administrative Support preferred
• Experience supporting seasonal, high-volume, or hourly workforces is strongly preferred
• Working knowledge of payroll processes, HR practices, and employment compliance requirements preferred