People Operations Coordinator

Pacific Service Credit Union is hiring a People Operations Coordinator to provide administrative and logistical support for employee training, learning programs, and other People Operations initiatives. The role coordinates training activities, administers the Learning Management System, tracks participation and completion, supports training delivery, and provides backup reception coverage.

What you'll do:

• Coordinate logistics for in-person, virtual, and hybrid training programs, including scheduling, room reservations, invitations, technology, supplies, refreshments, and vendor arrangements
• Maintain the organization’s training calendar and communicate program details, reminders, and changes to participants and leaders
• Prepare training rooms and confirm that equipment, technology, and materials are ready before each session
• Support facilitators and participants before, during, and after training programs
• Assist with training evaluations and compile participant feedback to support continuous improvement
• Manage day-to-day LMS administration, including course assignments, enrollments, user records, learning paths, completion records, and reporting
• Upload and maintain accurate course content, descriptions, materials, due dates, and attendance information
• Troubleshoot basic LMS access and functionality issues and coordinate with internal or external technical support as needed
• Maintain accurate electronic training records in accordance with organizational and regulatory requirements
• Create, format, reproduce, organize, and distribute training materials, including presentations, participant guides, handouts, job aids, and evaluation forms
• Maintain inventories of training materials and supplies
• Track registration, attendance, participation, completion, evaluations, and certifications

What they're looking for:

• This role requires an organized and dependable individual with strong communication skills and the ability to complete tasks accurately and on time
• High school diploma or equivalent, required
• Equivalent combinations of education and experience may be considered
• Strong organizational and time-management skills with careful attention to detail
• Ability to coordinate multiple programs, deadlines, and priorities
• Effective presentation and interpersonal communication skills
• Comfortable presenting information and facilitating training for groups of employees
• Ability to learn and administer technology systems
• Strong customer-service orientation and professional presence
• Ability to handle confidential and sensitive information with discretion
• Ability to work both independently and collaboratively
• Resourcefulness in identifying and resolving routine problems

Benefits:

• 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees; low monthly premium for eligible dependents.
• The employer contributes 3% of your base salary to your 401k account regardless of whether you contribute. In addition, the employer matches 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service.
• Bonus program for all employees who attain annual organizational goals.
• Tuition reimbursement program for employees eligible after six months of service.
• Recognition program where employees can be nominated by management, their peers or by members.
• Employee referral bonus.
• Contributions toward your student loans every month by the credit union after six months of service.
• Eligible employees receive a consumer loan rate discount.
• Full-time employees receive more than two weeks’ vacation per year, 11 paid holidays and 10 days of sick leave.