People Operations Coordinator (Talent Acquisition)

Neighborly Software provides a cloud-based technology platform that helps communities administer and disburse government funds for programs serving low-income families and vulnerable populations. The People Operations Coordinator will primarily support the full recruiting lifecycle, including sourcing, screening, interview coordination, candidate communications, and recruiting process improvement, while also assisting with onboarding, employee records, HR data, and other People team initiatives.

What you'll do:

• Source candidates through job boards, Juicebox, LinkedIn, employee referrals, and other channels
• Screen resumes and assist Talent Acquisition Lead with initial video screens to assess qualifications and fit
• Coordinate interview scheduling between candidates and hiring managers
• Maintain accurate and up-to-date candidate records in our ATS, Ashby
• Draft and post job descriptions in partnership with hiring managers
• Communicate with candidates throughout the process to ensure a positive experience
• Support employer branding efforts (career page content, social media, etc.)
• Assist with offer letter preparation and pre-employment processes (background checks, assessments)
• Continuously look for ways to improve recruiting processes and candidate experience
• Support new hire onboarding, including paperwork, systems setup, and first-week logistics
• Help maintain accurate employee records and HR data in our HRIS (UKG Ready)
• Assist with day-to-day employee questions on policies, benefits, and general HR processes

What they're looking for:

• 1–3+ years of experience in a staffing agency, corporate talent acquisition, or a broader HR/People Operations role
• Bachelor's degree in Human Resources, Business, Psychology, or a related field, or equivalent experience in lieu of degree
• Familiarity with ATS platforms (e.g., Ashby, Greenhouse, etc.) is a plus
• Basic understanding of sourcing techniques (Boolean search, LinkedIn Recruiter) is a plus
• Passion for connecting people with great career opportunities, with genuine interest in growing into broader HR generalist work
• Experience recruiting for multiple business units (R&D, GTM, G&A, etc.)
• Exposure to HRIS platforms (e.g., Rippling, BambooHR, Workday) or general HR administration
• Basic knowledge of employment law and compliance requirements

Benefits:

• Hybrid work arrangement
• Comprehensive Benefits – Medical, Dental, Vision plan options and Company-Paid Short-Term Disability and Life Insurance
• 401K Contributions – Generous employer match with immediate vesting
• Generous Time Off – 5 weeks of PTO, 9 paid holidays, and 3 days of volunteer time off each year