People Operations Partner

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. As a People Operations Partner, you'll manage employee lifecycle operations and collaborate on AI-powered solutions to enhance People Ops processes.

What you'll do:

• Own employee lifecycle operations - Manage end-to-end processing of all employee lifecycle events including onboarding, offboarding, transfers, promotions, contract changes, and leave management, understanding jurisdictional requirements and ensuring every Camper transition is handled with care and accuracy
• Co-create AI solutions for People Ops - Partner with the People and Systems Analyst in a genuine co-creation relationship to design, test, and iterate on AI-powered tools that transform how People Ops works. You'll bring the operational knowledge of what a process needs to do, contribute to how it gets built, and own the tooling once it's deployed
• Support compliance and policy coordination - Support the Compliance & Operations Manager by coordinating compliance training (tracking completion, chasing non-completers, maintaining records with AI-powered tools), assisting with policy communications and version control, and maintaining jurisdiction-specific compliance checklists and SOPs to ensure adherence to local requirements and proactively flag anomalies as they arise
• Maintain HRIS data integrity - Treat accurate HRIS data as a non-negotiable standard, understanding that the quality of the team's AI outputs is only as good as the data that feeds them
• Proactively identify and surface process improvements - Spot processes that are manual, repetitive, or error-prone and bring them forward with a clear articulation of the problem, the current state, and what a better version would look like. This is an ongoing expectation, not a periodic exercise

What they're looking for:

• 1–3 years in HR Operations, People Operations, or a similar operational generalist role - enough grounding to understand what good HR delivery looks like and where it tends to break down
• A demonstrated track record of building things to solve process problems - in any context. This could be automating a reporting workflow, building a tool to replace a manual spreadsheet, or creating a system to manage something previously tracked in email
• Comfortable with automation or AI tools (like Zapier, Make, Power Automate, ChatGPT, or Claude) - you don't need to be technical, but you should have built something yourself, or be genuinely keen to learn
• Exposure to HRIS platforms (Workday, BambooHR, or similar) - expert-level proficiency isn't required
• Detail-oriented and data-driven - you understand that accuracy in systems and records is foundational, not optional
• A builder at heart - you look at inefficient processes and feel compelled to fix them, not just flag them
• A collaborative partner - you work well across teams and time zones, and you know when to bring others in and when to move independently
• Curious and growth-oriented - you're excited by the opportunity to work at the frontier of AI in People Operations, and you bring a learning mindset to everything you do
• Hands-on BambooHR experience would be a huge plus
• Multi-jurisdiction exposure is advantageous - AU, multi-state US, UK or similar

Benefits:

• Equity through our Employee Share Option Program, so you can share in our long-term success
• Learning programs and coaching to help you thrive and grow
• Quarterly refresh days
• An extended end-of-year break
• A monthly allowance to support your wellbeing and lifestyle
• Inclusive parental leave from day one
• A MacBook and budget to set up your home workspace, enabling flexibility
• Five annual social impact days to to give back to causes that matter to you
• Medical insurance coverage for you and your family (Available for US & UK only)