Personal Training Director

Key Responsibilities

Team Leadership & Staff Development (40%)

Develop and maintain a highly engaged, knowledgeable, and results-oriented fitness team that reflects the organization's values and commitment to excellence.

Responsibilities include:

• Recruit, hire, onboard, train, and develop qualified Personal Trainers.
• Manage employee performance through regular coaching, feedback, and accountability measures.
• Conduct weekly or as-needed one-on-one meetings with direct reports to review performance, set goals, and provide professional development guidance.
• Identify and cultivate career advancement opportunities for team members.
• Train and support membership and club staff on fitness programs, supplements, and wellness offerings, emphasizing their impact on member engagement and retention.
• Manage Personal Trainer schedules while ensuring labor costs remain within approved budget guidelines.
• Foster positive employee relations and address team concerns professionally and effectively.
• Partner with club leadership and Human Resources, as appropriate, to address performance issues and administer corrective action when necessary.

Fitness Operations & Program Management (40%)

Ensure members have access to highly trained fitness professionals who deliver safe, effective, and results-driven training programs consistent with company standards.

Responsibilities include:

• Oversee the quality and effectiveness of all personal training programs and services.
• Ensure Personal Trainers consistently provide exceptional coaching, instruction, and client support.
• Develop and manage weekly staff schedules while ensuring accurate timekeeping and payroll compliance.
• Monitor adherence to company Time & Labor policies and proactively manage overtime expenses.
• Serve as the primary resource for member fitness-related questions, concerns, and service needs.
• Promote member engagement and participation in personal training and other fitness services.
• Drive achievement of monthly, quarterly, and annual revenue goals related to personal training services and supplement sales.
• Conduct ongoing training and education for fitness staff on industry trends, best practices, program design, and coaching methodologies.
• Ensure all trainers maintain the skills, certifications, and professional standards necessary to deliver exceptional client experiences.

Sales & Member Experience (20%)

Support club growth through fitness program sales, member engagement, and superior customer service.

Responsibilities include:

• Demonstrate comprehensive knowledge of company fitness programs, training methodologies, and associated software platforms, including but not limited to dotFIT, ABC/Datatrak, Crunch-U, VFP, and Styku (where applicable).
• Promote personal training services and wellness programs to prospective and existing members.
• Build strong relationships with members to support retention, satisfaction, and long-term fitness success.
• Respond professionally and promptly to member, guest, and staff inquiries.
• Maintain a positive, enthusiastic, and service-oriented approach in all interactions.
• Support club initiatives designed to increase member participation and revenue generation.
• Ensure all fitness equipment is operated safely and maintained according to company standards.
• Lead and motivate individuals and groups through effective coaching and communication.

Qualifications

• High school diploma or equivalent (GED) required.
• Minimum age of 18 years.
• Previous leadership experience in fitness, personal training, or a related field preferred.
• Demonstrated success in team leadership, staff development, and performance management.
• Strong understanding of exercise science, program design, and personal training best practices.
• Proven ability to achieve revenue and performance goals.
• Excellent interpersonal, communication, coaching, and conflict-resolution skills.
• Ability to motivate and inspire both team members and clients.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Working knowledge of fitness technology platforms and club management software preferred.
• Ability to safely demonstrate and operate all fitness equipment utilized within the facility.

Employment Eligibility

All applicants must possess a high school diploma or equivalent (GED) and be at least 18 years of age.

Applicants must be legally authorized to work in the United States and must maintain eligibility throughout their employment. Proof of employment authorization and all documentation required for employment verification must be provided upon hire. Employees are responsible for notifying the company immediately if their work authorization status changes.

Equal Employment Opportunity

Fitness Ventures LLC is committed to fostering an inclusive, diverse, and respectful workplace. We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected characteristic under applicable federal, state, or local laws.

We believe that diverse perspectives strengthen our organization and contribute to a culture where employees and members alike can thrive.