Plant Digital Technician

## Job Description Location: Jacksonville, FL ## Benefits & Compensation Overview - Medical - Dental - Vision - Life Insurance - Short-and long-term disability - 401K - Pet Insurance - Employee Assistance Program (EAP) - Health Reimbursement Account (HRA) or Health Savings Account (HSA) ## Pay Pay starting is $35.00/hr. Annual increases. ## Work Schedule First Shift - 7:00am–3:00pm, Monday–Friday, but may vary. Overtime may be required as needed. ## Job Overview The Kraft Heinz Company is currently seeking a Plant Digital Technician to work at its food processing facility in Jacksonville, FL. Successful candidates must be willing to supply improvements, suggestions, and ideas to help continue the success of the facility. Under the direction of the MRG Manager, the Plant Digital Technician will be expected to understand and provide leadership to improve and maintain plant digital systems and databases. - Troubleshoot and maintain plant digital systems including Connected Worker, St1, Power BI reporting, Tableau Reporting, AI reporting, Power Automate, and future digital systems as needed. - Assist and collaborate with IT to determine system improvements and implementation for the Jacksonville plant. - Build and refine dashboards for plant-specific data collection. ## Job Responsibilities - Understand and apply KHMS practices such as 5S, centerline management, shift hand-offs, operational standard ownership and support, and problem solving. - Enhance the Jacksonville facility’s digital systems and solutions in collaboration with CI, production, maintenance, management, and equipment operators. - Help define and improve internal standards for style, maintainability, and best practices for high-scale data infrastructure. - Expand the data warehouse with clean data ready for analysis. - Install and set up CWP on tablets and train users on the floor to ensure the system is fully adapted. - Understand and troubleshoot complex system faults and programmable control. - Deliver small analytics projects, including initiation, planning, scope, budget, and change request management. - Implement disruptive technologies such as Tableau, Power BI, SQL, and Python to transform operations. - Serve as an integral part of the Digital Revolution. - Stay up to date on innovations and evolutions in the Business Intelligence community. - Support and promote local AI, PI, MPI, and ST-1 processes and implementation of new or improved quality system programs. - Support QRMP and KHMS implementation and maintenance. - Set up CWP plant-wide and support CWP implementation and maintenance. - Perform document control through eQCMS. - Manage AI, PI, MPI, and ST-1 systems to ensure accurate daily operation and assist with formula and function updates. - Manage the CWP system and lead conversion of paper documents, including CIL, CL, 5S, and defect tags, to paperless format. - Manage SAP systems, including setting up new products and maintaining current specifications. - Configure and maintain PCs and software, including eQCMS and SAP. - Configure Net Content Specifications. - Adhere to all site rules, ways of working, processes, and procedures. - Perform statistical analysis of data. - Perform other duties as assigned or required, including quality or sanitation functions needed to meet business needs. - Conform to Good Manufacturing Practices (GMPs) and perform area housekeeping duties. - Perform all work safely and efficiently in accordance with lockout/tagout, hot work, fall protection, and other OSHA regulations. - Provide leadership in failure analysis to determine root causes of recurring failures. - Provide leadership to increase OEE for Kraft Heinz Company, Jacksonville. - Maintain accountability for Safety, Health, and Environmental systems and operational standards. Report or correct unsafe acts or conditions and follow GMP and PPE guidelines. ## Knowledge and Skills - Excellent computer skills, including proficiency in Microsoft Office Suite and SAP. - Standard mathematical and statistical skills, accuracy, and attention to detail. - Experience developing dashboards, reports, and scorecards with a strong user interface. - SQL/database fundamentals and coding experience are a plus. - Understanding of PLC logic and basic knowledge of PLC programming. - Technical writing skills and proficiency with SAP, Microsoft Word, Excel, and email. ## Required Abilities - Lead and participate in plant problem-solving teams. - Apply problem-solving techniques and train others in problem solving and troubleshooting of digital systems. - Communicate technical information efficiently and effectively with all levels of management and plant personnel. - Demonstrate leadership in continuous improvement. - Learn SQL/database infrastructure and basic SQL coding skills. ## Physical Requirements Perform bending, squatting, kneeling, sorting, ascending, and descending movements; handle objects up to 50 pounds; hold and grip objects; and possess the manual dexterity necessary to operate, disassemble, and reassemble equipment. ## Working Environment Primarily indoors in both hot, humid production environments and cold, cooler environments. ## Education Requirements - High school diploma or equivalent required. - Bachelor’s degree preferred. ## Benefits and Wellbeing Benefits include affordable access to healthcare, protection, and savings for employees and eligible dependents. Programs may vary by role, country, region, union status, and employment status. - Physical: Medical, prescription drug, dental, vision, and screenings or assessments. - Social: Paid time off, company holidays, leave of absence, recognition, and training. - Emotional: Employee Assistance Program, wellbeing programs, and family support programs. - Financial: 401(k), life insurance, accidental death and dismemberment, and disability benefits.Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to protected characteristics.