Porting Escalation Specialist
Job details
- Work type
- Remote
- Compensation
- $76,800 - $186,200/yr
- Clearance
- Other
- Posted
- 1 week ago
- Apply on
- zoom.wd5.myworkdayjobs.com
About this role
5+ years in Technical Support or Telecommunications with 2+ years in number porting or carrier operations; deep knowledge of LNP, CSR, LOA, carrier provisioning; strong escalation management and communication; eligibility for Zoom for Government and Defense; US-based personnel required.
What you'll do at Zoom:
- managing escalations
- mentoring specialists
- improving processes
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