Post Audit Coordinator I

As a Post Audit Coordinator I , you’ll play a critical role in ensuring smooth communication and effective resolution of provider inquiries:

• Review client letters for correct formatting, spelling, and grammar.
• Generate and submit finding files to clients accurately and on time.
• Ensure completed audits are invoiced accurately and on time.
• Process invoices for medical records, itemized bills, and audit fees accurately and on time.
• Prepare reports and fulfill ad hoc requests from the manager.
• Manage group email inboxes.
• Manage provider collections.
• Collaborate with internal departments to resolve invoicing and collection issues.
• Respond to provider accounting and billing inquiries.
• Serve as a liaison for internal and external clients by screening calls, directing communications to the appropriate client leader, and following up as needed.
• Develop familiarity with client and internal reports and assist with their preparation.
• Work with internal staff and clients to reprice audits based on validation or audit findings.
• Participate in external operational conference calls with clients, when applicable.
• Document all audit issues in the applicable audit system.
• Escalate issues to management and complete follow-up actions as needed.
• Provide backup support to other Audit Coordinators as needed.
• Provide backup assistance with scanning and correspondence emails as needed.
• Comply with HIPAA and all other information-confidentiality regulations.
• Perform other duties as assigned to support audit operations or company-wide programs.
• High school diploma; an associate degree or relevant certification is preferred.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• At least one year of experience as a Claims Analyst or Claims Auditor in a managed care setting, such as a hospital, health plan, or physician office.
• Strong organizational skills, attention to detail, and problem-solving ability.
• Ability to recommend process improvements that increase efficiency and streamline workflows.
• Ability to prioritize and manage multiple tasks in a fast-paced environment while maintaining close attention to detail.
• High degree of integrity and commitment to confidentiality.
• Strong time-management, prioritization, and multitasking skills.
• Basic knowledge of medical claims.
• Prior experience or training in coding or medical claims.
• Strong written and verbal communication skills.

• High school diploma; an associate degree or relevant certification is preferred.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• At least one year of experience as a Claims Analyst or Claims Auditor in a managed care setting, such as a hospital, health plan, or physician office.
• Strong organizational skills, attention to detail, and problem-solving ability.
• Ability to recommend process improvements that increase efficiency and streamline workflows.
• Ability to prioritize and manage multiple tasks in a fast-paced environment while maintaining close attention to detail.
• High degree of integrity and commitment to confidentiality.
• Strong time-management, prioritization, and multitasking skills.
• Basic knowledge of medical claims.
• Prior experience or training in coding or medical claims.
• Strong written and verbal communication skills.

Why Join EXL Health?

At EXL Health, your role is more than just a job—it’s an opportunity to grow, learn, and make an impact.

• Comprehensive Training: Gain in-depth knowledge of provider relations and healthcare operations
• Mentorship Program: Benefit from guidance and coaching through our senior mentorship initiative
• Career Development: EXL Health offers unlimited growth opportunities within the company and beyond
• Innovative Environment: Collaborate with a team of sharp, entrepreneurial professionals eager to transform healthcare

What’s in It for You?

• A chance to work for a Best Places to Work organization recognized for its commitment to employees
• Exposure to world-class healthcare consultants and hands-on experience in a dynamic industry
• The flexibility of remote work paired with the excitement of a fast-paced, rewarding career

Ready to Be the Connection Providers Count On?

Take the next step in your career by joining EXL Health as a Post Audit Coordinator I Apply today and help shape the future of post audit!

*The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position