Practice Operations Intern

The Medical College of Wisconsin is a leading institution in healthcare education and research, seeking a Practice Operations Intern. The intern will assist in performance improvement and change management initiatives, providing support to leadership teams and applying problem-solving principles to enhance operational efficiency.

What you'll do:

• With supervision, will assist in facilitation of complex, cross-functional improvement teams to address performance improvement goals; effectively utilize relationships to facilitate progress within teams; use effective facilitation tools to encourage participation and enhance project progress
• Develop and maintain collaborative relationships with medical and healthcare staff to ensure effective, results-oriented project outcomes. These activities are conducted with front-line employees to improve care delivery and reduce waste or non-value added activities
• Will assist in guiding, facilitating and assisting with the implementation of problem-solving methodology within assigned teams & clinical operations that result in measurable improvements
• Apply rigorous data management methods and support teams to collect, analyze, and summarize data. Assure integrity of data sets and data elements through routine and systematic procedures, Develop alternative solutions to overcome data limitations
• Act as change agent to foster a rigorous, patient centric, continuous process improvement culture throughout the practice and drive measurable process improvements
• Assist in the development of project charters and monitoring project progress through performance and improvements in key metrics

What they're looking for:

• Senior Undergraduate Student in good standing
• Strong communication, interpersonal, organizational skills
• Demonstrated ability to initiate and complete projects
• Willing to learn team leadership skills, problem-solving, analysis, change management, and process improvement skills
• Analytical and computer skills, including knowledge and use of statistics, spreadsheets and word processing software, Visio, electronic mail and the internet
• Ability to learn new systems software
• Independent and self-motivated
• Graduate Student in good standing

Benefits:

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On campus Fitness Facility, offering onsite classes
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.