NICE
Seattle or Atlanta or Hoboken or Richardson or Sandy or
Principal AI-Driven Enterprise Support Engineer
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Apply to Principal AI-Driven Enterprise Support Engineer at NICEJob details
- Location
- Seattle or Atlanta or Hoboken or Richardson or Sandy or
- Work type
- Hybrid
- Posted
- 1 week ago
- Apply on
- boards.eu.greenhouse.io
About this role
10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
What you'll do at NICE:
- leading escalations
- mentoring engineers
- managing accounts
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