Westernalliancebank
Phoenix or Dallas
Principal Engineer I - Contact Center Technology & Operations
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Apply to Principal Engineer I - Contact Center Technology & Operations at WesternalliancebankJob details
- Location
- Phoenix or Dallas
- Work type
- Onsite
- Posted
- Jul 21, 2026
- Apply on
- westernalliancebank.wd5.myworkdayjobs.com
About this role
8+ years related experience, Bachelor\u0002s required (Masters preferred). Deep contact-center SME with Genesys Cloud, Azure DevOps, Terraform, Dynamics365 and ServiceNow experience. Strong regulatory/compliance knowledge and Agile/Scrum expertise.
What you'll do at Westernalliancebank:
- designing solutions
- leading teams
- ensuring compliance
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