PRODUCT DELIVERY ANALYST JUNIOR- 10132026-81915

The State of Tennessee seeks a Product Delivery Analyst Jr to support business analysis and product delivery for assigned products and initiatives. The role gathers and documents business and user needs, supports iterative delivery, and helps validate product changes from discovery through implementation and post-implementation review.

What you'll do:

• Participates in discovery and problem-framing activities; gathers and analyzes stakeholder, process, policy, and product information; documents current and future states, business rules, needs, impacts, and expected outcomes; and translates findings into requirements, user stories, acceptance criteria, and related work products
• Supports backlog refinement, prioritization, solution evaluation, product support activities, and process improvement by documenting business value, urgency, dependencies, compliance needs, stakeholder input, and potential alternatives
• Participates in Agile, hybrid, and other delivery activities; maintains assigned backlog items and product documentation; provides business context and requirements clarification; and supports implementation, release readiness, governance, retrospectives, and post-implementation reviews
• Collaborates with Quality Assurance on business validation, test scenarios, test results, User Acceptance Testing, data-conversion validation, defect clarification, and resolution; participates in interfaces, Healthcare Electronic Data Interchange, integration, external-user, and provider readiness activities as assigned
• Builds working relationships with business users, program staff, developers, Quality Assurance, vendors, providers, and other stakeholders; participates in interviews, workshops, reviews, demonstrations, and delivery discussions; and documents and communicates questions, decisions, risks, dependencies, feedback, and action items
• Follows State standards, agency policies, enterprise requirements, and approved delivery practices; identifies and communicates potential impacts from legislative, regulatory, program, policy, administrative, and governance changes; and assists with required architecture, security, accessibility, data, Artificial Intelligence, approval, and documentation activities
• Participates in training and professional development, applies approved Product Delivery and Business Analysis practices, develops knowledge of assigned government programs and products, and escalates unresolved issues, conflicting needs, and matters outside the analyst's authority

What they're looking for:

• The Department of Finance and Administration will not sponsor applicants for work visas
• Bachelor's degree and 1+ years of professional experience business systems or process analysis
• Acceptable substitutions include relevant associate degrees with experience or additional graduate coursework
• Government regulations
• Business process improvement methodologies
• Software application
• Development lifecycle
• Data analysis
• Communication
• Critical Thinking
• Problem Solving
• Stakeholder Engagement

Benefits:

• This position is designed as Hybrid (In office and Remote).
• Participates in training and professional development